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When we give our computer to service, how can we restrict the technicians from accessing folders/files which may have confidential/personal data?
Prevent access to certain files/folders in Windows
Password protected user accounts and to go further, bitlocker encrypted drives.
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E.g. but sometimes in case of software issues the technician need to access our computer right?
Which specific cases?
There is a guest account which is disabled by default. Or you can create a normal user account without admin access for them.