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DIGIT-ARC / Software / Software Q&A

Problem in Firefox

10 posts · originally from https://geek.digit.in/community/threads/problem-in-firefox.57578/

A
Amon Original post #1
May 12, 2007 at 10:46 AM
Hi,
I am having a problem in Firefox.I am not able to open Firefox.The error message it gives is
"The program must close to allow a previous installation attempt to complete. Please restart."

I had put foxy tunes add-on for installation but i think shut down my laptop without closing firefox and thus not allowing the installation process to complete.I even tried uninstalling Firefox and installing it again but it didnt work.

Please help me as life without Firefox is just not sustainable :cry:
QwertyManiac
QwertyManiac #2
May 12, 2007 at 5:24 PM
Enable showing of Hidden files ..

Go to:
C:\Documents and Settings\<name>\Application Data\Mozilla\Firefox\Profiles\

Delete the folder in that. Now start Firefox, no more issues after that I hope.
D
dtox #3
May 12, 2007 at 6:58 PM
uninstall, then reinstall
Vishal Gupta
Vishal Gupta #5
May 12, 2007 at 9:16 PM
1. Goto "Tools -> Add-ons" and check whether "Foxy tunes" is listed there, if yes then uninstall it.
2. Try to install foxy tunes again.
3. Also try what QM suggested.
pritzdj
pritzdj #6
May 12, 2007 at 9:46 PM
Enable "show hidden contents"
Goto:
C:\Documents and Settings\<User>\Application Data\Mozilla\Firefox\Profiles\1p7mkxrf.default(Note: May vary)\extensions\

open chk all the folders present in the extension folder and delete the foxy tunes add-on.........

Now uninstall and reinstall...........
A
Amon #7
May 13, 2007 at 12:43 AM
Sorry for the typo errors.
@dtox and @cooldip10 : I had already mentioned that uninstalling and reinstalling firefox didnot work.

@Vishal Gupta : I had mentioned that I couldn't open firefox

@QM and @ pritzdj : Deleting the whole mozilla folder helped me in solving the problem

Thanks for all the help !! I am back on firefox !! :-D
cooldip10
cooldip10 #8
May 14, 2007 at 10:09 AM
Amon said:
Sorry for the typo errors.
@dtox and @cooldip10 : I had already mentioned that uninstalling and reinstalling firefox didnot work.

@Vishal Gupta : I had mentioned that I couldn't open firefox

@QM and @ pritzdj : Deleting the whole mozilla folder helped me in solving the problem

Thanks for all the help !! I am back on firefox !! :-D
Click to expand...

Srry for the mistake :(

But the best part is you got your firefox working.
Vishal Gupta
Vishal Gupta #9
May 14, 2007 at 4:22 PM
Anth bhala to sab bhala. :D
pritzdj
pritzdj #10
May 15, 2007 at 9:41 PM
Hey gr8...........
Now Firefox is working.........