problem with broadmand ( mails )

A

guys, i have bsnl broadband at home and for the first few weeks the broadband was great . Even now it is great except for this frustrating problem.

i'm able to access my yahoo mail account and see the list of mails but am not able to open more than one mail per login session (

) . my gmail is not opening at all. i tried creating new accounts with every possible mail account providers but i'm not able to send or receive or even download contents from my mails ( even 25 kb ones ). Also i'm not able to upload content to sites... for e.g photos etc. but downloading from any means is never a problem.

its only my mail accounts that is the problem . i'm able to access all sites without a problem. SO ... techies.... geniuses... pros ... HELP ME !! i'm in dire need to solve this problem.

thanks so much !!

^^ Thats not a problem with your ISP. Its most probably your antivirus/firewall combination. Check with other browsers like Opera or Firefox. Also try checking mail by turning off the AV.

A

im using a avg anti virus... and my fire wall was zonelabs.. though i dont use zone labs now. i did not know how to switch it off so i uninstalled it... and even then my mails did not open.

^^ did you check with other browsers?

A

yes i did that... i ve used ie and now fire fox as well... no use... the result is the same

C

More info of your system would help.
Post hijackthis log.
*www.majorgeeks.com/download3155.html

A

yeah.. my comp is 915 intel, p4 ht , 512 ram , 80 gb hdd ... using xp right now..

abinesh said:
yeah.. my comp is 915 intel, p4 ht , 512 ram , 80 gb hdd ... using xp right now..

post d whole hijackthis log

is ur win XP firewall enabled?

A

hey i don understand this log thing... help me guys.. tell me what has to be done step by step...

and thanks so much for all your efforts to help this kid...

@slugger

yes my xp is firewall enabled...

abinesh said:
hey i don understand this log thing... help me guys.. tell me what has to be done step by step...

d00d dl HijackThis 1.99.1 and save it on2 ur HDD

run d program

in d windo dat opens up u will c an option Do a system scan and save a logfile press d button

after d scan is complete, it will open a Notepad file with lotsa entries in it
just copy-paste it here

A

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 6:11:51 PM, on 8/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\ffpsrv.exe
C:\WINDOWS\system32\lvhidsvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUME~1\S472A~1.ABI\LOCALS~1\Temp\Rar$EX00.750\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = *us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/**www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = *go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = *go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = *go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = *go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = *go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = *us.rd.yahoo.com/customize/ie/defaults/su/msgr8/**www.yahoo.com

O2 - BHO: BHO - {00000185-C745-43D2-44F1-01A1C789C738} - C:\PROGRA~1\SB\SMART-~1\BHO010~1.DLL
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {140BD8E3-C167-11D4-B4A3-080000180323} - (no file)
O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O2 - BHO: (no name) - {1E2B87F0-F5B2-4637-8E07-858C8BD93E22} - C:\WINDOWS\system32\pmnnl.dll

O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.4.29.dll
O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O2 - BHO: (no name) - {5ADF3862-9E2E-4ad3-86F7-4510E6550CD0} - (no file)
O2 - BHO: sudeep333 toolbar - {68f17a93-fc78-4565-8bb4-04105d1725cc} - C:\Program Files\sudeep333\tbsude.dll
O2 - BHO: (no name) - {6D333C18-1633-4B1C-94F1-D5E7374BCE8D} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: (no name) - {A75E294E-C047-4D29-B07E-37B792881BEF} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {C004A8DA-623A-4409-B6ED-F3E3DA367792} - C:\WINDOWS\system32\opnmkhe.dll
O2 - BHO: (no name) - {D9B384E9-ED03-4B45-92BE-B80558133AE9} - C:\WINDOWS\system32\mxicgois.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL

O3 - Toolbar: sudeep333 toolbar - {68f17a93-fc78-4565-8bb4-04105d1725cc} - C:\Program Files\sudeep333\tbsude.dll
O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - *ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralFWBInitialSetup1.0.0.15-3.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - *picasaweb.google.com/s/v/21.13/uploader2.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - *javadl-esd.sun.com/update/1.6.0/jinstall-6u1-windows-i586-jc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{AC549EB4-A37A-4044-8FF3-6170971F7DD4}: NameServer = 192.168.1.1,218.248.240.23
O20 - Winlogon Notify: mljgg - C:\WINDOWS\system32\mljgg.dll (file missing)
O20 - Winlogon Notify: opnmkhe - C:\WINDOWS\SYSTEM32\opnmkhe.dll
O20 - Winlogon Notify: pmnnl - C:\WINDOWS\system32\pmnnl.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\uuilxccy.exe (file missing)
O23 - Service: File and Folder Protector (FileAndFolderProtector_S) - Unknown owner - C:\WINDOWS\system32\ffpsrv.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Lifeview HID Remote Controller Service (lvhidsvc) - Animation Technologies Inc. - C:\WINDOWS\system32\lvhidsvc.exe
O23 - Service: MATLAB Server (matlabserver) - Unknown owner - C:\MATLAB6p5\webserver\bin\win32\matlabserver.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Windows Service Pack Installer update service (spupdsvc) - Unknown owner - C:\WINDOWS\system32\spupdsvc.exe

O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe

--
End of file - 8932 bytes

this is the log i got... thanks slugger for helping out !!