DIGIT-ARC read-only archive · snapshot: July 23, 2026

Problem with windows explorer please help!!!

2 posts · originally from https://geek.digit.in/community/threads/problem-with-windows-explorer-please-help.104323/

prateekdwivedi1
prateekdwivedi1 Original post #1
Dec 13, 2008 at 2:17 PM
System Config
2gb ram
e4500 cpu
x1550 graphics card
gigabyte motherboard
windows xp sp2(genuine)
norton 2009 gaming edition
Problem
2 days ago i bought norton 2009 gaming edition from their website and scanned my pc as this was my first anti virus program so it caught a lot of viruses in my system 250 or so and removed them.after this i restarted the pc and now whenever i right click on the explorer or try copying a file, the explorer hangs for 5 mins and then displays the drop down menu.rest of the system works just fine when this happens songs videos and games also run fine but not the explorer.also after i rebooted many programs have stopped running as norton removed there executables from their installation folders so is there a way by which norton would heal the files and not just delete them???
please help in real problem.will be very thankfull to anyone who helps.
dheeraj_kumar
Dec 14, 2008 at 1:54 AM
Do a fresh install of windows. 250 viruses can surely leave their mark, even when removed. XP install takes 30 minutes, and installing other software take like 30 mins more. Your comp will be ready in an hour. Get yourself some popcorn, and sit thro the whole thing :)