DIGIT-ARC read-only archive · snapshot: July 23, 2026

Received Ryzen 5 1600 instead of 1600X from Amazon.in

90 posts · originally from https://geek.digit.in/community/threads/received-ryzen-5-1600-instead-of-1600x-from-amazon-in.200543/

ssb1551
ssb1551 Original post #1
Jun 9, 2017 at 1:51 PM
Received the ordered CPU from AMazon today. I had ordered Ryzen 5 1600X but received Ryzen 5 1600.

Already complained to the Customer Service and sent email to them, Amazon India VP. What are the chances I'll get the product I ordered or if not the refund?
B
Jun 9, 2017 at 2:14 PM
They used to be great in terms of refund and replacement, the best infact. But nowadays they suck. Don't worry you will get it replaced as it is an expensive thing. How much did you get it for?
ssb1551
ssb1551 #3
Jun 9, 2017 at 2:20 PM
The cost of 1600X on Amazon.in is 20k but I had 5k Amazon cash so I paid 15k for the CPU.
ssb1551
ssb1551 #5
Jun 9, 2017 at 5:03 PM
Well in Bangalore 1600X costs 19k + taxes. Online the cheapest I could find was at primeabgb & mdcomputers for Rs.18950. Even the places @bssunilreddy suggests will quote me 17-18k. So 15k for 1600X still beats anything.
Nerevarine
Jun 9, 2017 at 5:44 PM
you paid 20k for 1600X, not 15k.
ssb1551
ssb1551 #7
Jun 9, 2017 at 6:25 PM
I paid 15k. 5k was gift from my friend in form of Amazon cash. So I consider that I paid 15k. :p
B
Jun 9, 2017 at 6:51 PM
I paid 15k. 5k was gift from my friend in form of Amazon cash. So I consider that I paid 15k. :p

The word "Consider" has different interpretations for everyone. Re-"Consider" your purchase.
Stormbringer
Jun 9, 2017 at 7:28 PM
Received the ordered CPU from AMazon today. I had ordered Ryzen 5 1600X but received Ryzen 5 1600.

Already complained to the Customer Service and sent email to them, Amazon India VP. What are the chances I'll get the product I ordered or if not the refund?
Depends. But I don't think you need to worry. I had received a wrong model of a monitor as replacement for my initial order. Since it was a 2nd time i was facing an issue..they apologized and gave a refund. They will try to give the correct product...if the seller is not able to..they will offer refund.
ssb1551
ssb1551 #10
Jun 9, 2017 at 7:38 PM
The word "Consider" has different interpretations for everyone. Re-"Consider" your purchase.

Look at this way - my credit card has a bill of 15k not 20k.
ssb1551
ssb1551 #12
Jun 9, 2017 at 8:37 PM
Just doing Maths buddy!
topgear
topgear #13
Jun 16, 2017 at 10:00 AM
It think it's time to update the thread @ssb1551 as amazon has promised and initiated refund as you have received wrong product. Also they did let you keep the wrong product sent to you.
ssb1551
ssb1551 #14
Jun 16, 2017 at 10:52 AM
The 15k got credited back to my card on 14th (day before) but my wife has already placed an order of 1600X when she saw how disappointed I was when I got the wrong product, not to mention the 7-8 angry calls to Amazon Customer care. She told me yesterday. I told her to cancel the order. I dont know if she did as she is busy with her work.
ssb1551
ssb1551 #15
Jun 21, 2017 at 4:53 PM
Hi Guys! It happened again! Yes AGAIN! My wife had placed an order for 1600X & yet again I received 1600! :banghead: She got a call today for the order delivery. When I collected it I was very happy that this time I will for sure get a 1600X but I lost it when I again saw a 1600!! Called up Amazon Customer Care. They have initiated the refund again.
Nerevarine
Jun 21, 2017 at 5:01 PM
hhahahahahaha rofl
skeletor
skeletor #17
Jun 21, 2017 at 5:47 PM
Hey, order one for me too!
ssb1551
ssb1551 #18
Jun 21, 2017 at 5:57 PM
^^ The seller has been removed. I dont see it anymore.
ssb1551
ssb1551 #19
Jun 22, 2017 at 4:19 PM
Guys I know this isn't the right subforum for my query but it's linked to my situation hence thought of asking here. I sold the 1st 1600 to 1 of my colleagues for 10.5k. My query is how much can I sell the 2nd 1600 for which I received yesterday ? Considering the fact that name of CPU on Amazon invoice is 1600X & not 1600. Local prices in Bangalore is 17k inc taxes.
Vyom
Vyom #20
Jun 22, 2017 at 4:23 PM
Guys I know this isn't the right subforum for my query but it's linked to my situation hence thought of asking here. I sold the 1st 1600 to 1 of my colleagues for 10.5k. My query is how much can I sell the 2nd 1600 for which I received yesterday ? Considering the fact that name of CPU on Amazon invoice is 1600X & not 1600. Local prices in Bangalore is 17k inc taxes.
Keep it for the time being.
You don't know if the seller come barging your door, asking for the 1600. I highly doubt they could take such loss twice. The seller even removed it's listing from Amazon. This is a dangerous sign.
ssb1551
ssb1551 #21
Jun 22, 2017 at 4:59 PM
Keep it for the time being.
You don't know if the seller come barging your door, asking for the 1600. I highly doubt they could take such loss twice. The seller even removed it's listing from Amazon. This is a dangerous sign.

Dangerous - How? and for who? Me or Amazon?
B
Jun 23, 2017 at 3:28 PM
Guys I know this isn't the right subforum for my query but it's linked to my situation hence thought of asking here. I sold the 1st 1600 to 1 of my colleagues for 10.5k. My query is how much can I sell the 2nd 1600 for which I received yesterday ? Considering the fact that name of CPU on Amazon invoice is 1600X & not 1600. Local prices in Bangalore is 17k inc taxes.
BC They let you keep two processors for free. Kamaal hai yaar. I am in process to build a gaming rig. People have suggested 1600 to me. But I can buy your 1600x if you can give me at a cool price.
B
Jun 23, 2017 at 3:29 PM
Just out of curiosity why didn't Amazon take the wrong products back?
ssb1551
ssb1551 #24
Jun 23, 2017 at 3:48 PM
BC They let you keep two processors for free. Kamaal hai yaar. I am in process to build a gaming rig. People have suggested 1600 to me. But I can buy your 1600x if you can give me at a cool price.
I don't have any 1600X. I had 2 1600s. I sold 1 of em. Now I am left with 1 more. I already placed an order fr 1600X with a different seller this time.
topgear
topgear #25
Jun 23, 2017 at 4:57 PM
OMG ! Is this for real ? No offence meant to anyone.

coming to the topic I can see only 3 sellers selling Ryzen 1600x and all of them are amazon fulfilled. If my prediction is correct the problem is on Amazon's side.

Amazon fulfilled items are stored on amazon's warehouse ( they collect it from sellers beforehand ) for faster delivery. If amazon has some sort of listing / stock mismatch issue at their end things like this can happen.

USA has laws for situation like this - if merchant sent you wrong merchandise you are not liable to send it back. But here we don't have any law like this. So a merchant can take legal steps later as they are refunding back the amount. Also amazon CC is not great either - many a times you will get different answers from them.

Someone got Rs. 46000 refund for Rs. 460 from flipkart and someone got refund twice. These things usually gets noticed once they runs audit. Later they got got intimation from respective companies.

Anyway, If it sellers mistake confirm from seller through written e-mail if you can keep the merchandise. This way you will at-least have a very good legal and legit point to argue over if some situation arises later.
B
Jun 23, 2017 at 5:32 PM
I don't have any 1600X. I had 2 1600s. I sold 1 of em. Now I am left with 1 more. I already placed an order fr 1600X with a different seller this time.
How much do you want for 1600?
Isse kehte hai jab Vo deta hai to chappar far ke.
B
Jun 23, 2017 at 5:42 PM
OMG ! Is this for real ? No offence meant to anyone.

coming to the topic I can see only 3 sellers selling Ryzen 1600x and all of them are amazon fulfilled. If my prediction is correct the problem is on Amazon's side.

Amazon fulfilled items are stored on amazon's warehouse ( they collect it from sellers beforehand ) for faster delivery. If amazon has some sort of listing / stock mismatch issue at their end things like this can happen.

USA has laws for situation like this - if merchant sent you wrong merchandise you are not liable to send it back. But here we don't have any law like this. So a merchant can take legal steps later as they are refunding back the amount. Also amazon CC is not great either - many a times you will get different answers from them.

Someone got Rs. 46000 refund for Rs. 460 from flipkart and someone got refund twice. These things usually gets noticed once they runs audit. Later they got got intimation from respective companies.

Anyway, If it sellers mistake confirm from seller through written e-mail if you can keep the merchandise. This way you will at-least have a very good legal and legit point to argue over if some situation arises later.

No need. Just get the same in a mail from Amazon, I am sure they have sent one already.
ssb1551
ssb1551 #28
Jun 23, 2017 at 5:47 PM
No need. Just get the same in a mail from Amazon, I am sure they have sent one already.
Yups you are right. It's written clearly in the email & I quote that email "you can keep the product or dispose it off".
ssb1551
ssb1551 #29
Jun 23, 2017 at 5:50 PM
OMG ! Is this for real ? No offence meant to anyone.

coming to the topic I can see only 3 sellers selling Ryzen 1600x and all of them are amazon fulfilled. If my prediction is correct the problem is on Amazon's side.
There were 4 at the start of the month. After I received the wrong product the 2nd time that seller was removed. A new one came (Beyond Toys n something). Even that was removed yesterday.
B
Jun 23, 2017 at 7:07 PM
Haha ok. Sure. Done.
BTW what's the warranty of the same and will there be any warranty issues since 1600x will be mentioned on the invoice?
ssb1551
ssb1551 #34
Jun 23, 2017 at 7:25 PM
BTW what's the warranty of the same and will there be any warranty issues since 1600x will be mentioned on the invoice?
SN on the invoice is exactly the same as on the box. So no clue if it'll affect the warranty.
ssb1551
ssb1551 #35
Jul 9, 2017 at 7:07 AM
Guys, I finally received the 1600X on Jun 24th and set up my rig where the RAM I bought (Corsair Vengeance DDR4 3000MHz 16GB) runs at 2133MHz. But 2 pins of the CPU were slightly bent at their tips. I called Amazon and reported the same. They asked me to send pics and I did. I have attached those 2 pics here as well. They were not massively bent but slightly at the tip. I straightened them out using my wife's tweezers. After that the CPU went smoothly inside the CPU slot of the Motherboard. Yesterday an Amazon Customer Care executive informed me that since its a defective product and CPU is a non-replaceable and non-returnable item they will refund the money to me. I have already got the 7k in my Amazon Pay balance. By Tuesday 13k should get into my credit card.

My concern is - should I stick with this CPU as the system has been running fine since Jun 24th with the only issue that the RAM module runs at 2133MHz? Or should I order another 1600X? Can the bent CPU pins be the reason why RAM doesn't run at 2666MHz?
bssunilreddy
Jul 9, 2017 at 7:32 AM
Better stick with it. I don't think that bent pins are the cause of the RAM running in 2133Mhz as you need to OC the RAM using XMP settings in the Bios.
Since I have an Intel LGA1151 Processor I cannot tell about anything regarding AM4 Bios. Better check with others who have similar Processors and Motherboards as to how to OC your RAM to 2666Mhz.
bssunilreddy
Jul 9, 2017 at 7:42 AM
Check this article: DDR4 Memory Scaling on AMD AM4 Platform - The Best Memory Kit For AMD Ryzen CPUs - Legit Reviews
ssb1551
ssb1551 #38
Jul 9, 2017 at 7:49 AM
Hey thanks buddy for a prompt reply. I dont see XMP settings in the BIOS - now I really wish I had bought that Gigabyte Motherboard!
bssunilreddy
Jul 9, 2017 at 7:52 AM
Hey thanks buddy for a prompt reply. I dont see XMP settings in the BIOS - now I really wish I had bought that Gigabyte Motherboard!
What model motherboard and RAM do you have? Please specify?
ssb1551
ssb1551 #40
Jul 9, 2017 at 7:59 AM
Asus Prime B350 PLUS. Corsair Vengeance DDR4 3000 MHz [Model Number - CMK16GX4M1B3000C15]
bssunilreddy
Jul 9, 2017 at 8:02 AM
Asus Prime B350 PLUS. Corsair Vengeance DDR4 3000 MHz [Model Number - CMK16GX4M1B3000C15]
The optimal voltage that needs to be set will be on both the Ram modules and it's packing.

Check with above article and set the Ram timings & voltage accordingly.

If you set too high it won't boot. Just try to set 2933mhz Ram timings and voltage and save it and boot.

Tell here what happened.

Sent from my Moto G (5) Plus using Tapatalk
ssb1551
ssb1551 #42
Jul 9, 2017 at 8:07 AM
Ok. I'll definitely do that once I get back home after the office. I do remember the voltage being 1.35 Volts.
bssunilreddy
Jul 9, 2017 at 8:08 AM
Asus Prime B350 PLUS. Corsair Vengeance DDR4 3000 MHz [Model Number - CMK16GX4M1B3000C15]
Use these RAM latency:15-17-17-35
Voltage:1.35v
Speed:3000Mhz (this speed you will get after manually entering the above settings)
If it boots normally without any problem then all is good I suppose.
Just try once and tell me what happened.
Don't forget to save by using F10 and boot again.OK.
ssb1551
ssb1551 #44
Jul 9, 2017 at 8:15 AM
Thanks buddy for such a detailed information. I'll definitely try it after I reach home.
B
Jul 9, 2017 at 11:58 AM
Guys, I finally received the 1600X on Jun 24th and set up my rig where the RAM I bought (Corsair Vengeance DDR4 3000MHz 16GB) runs at 2133MHz. But 2 pins of the CPU were slightly bent at their tips. I called Amazon and reported the same. They asked me to send pics and I did. I have attached those 2 pics here as well. They were not massively bent but slightly at the tip. I straightened them out using my wife's tweezers. After that the CPU went smoothly inside the CPU slot of the Motherboard. Yesterday an Amazon Customer Care executive informed me that since its a defective product and CPU is a non-replaceable and non-returnable item they will refund the money to me. I have already got the 7k in my Amazon Pay balance. By Tuesday 13k should get into my credit card.

My concern is - should I stick with this CPU as the system has been running fine since Jun 24th with the only issue that the RAM module runs at 2133MHz? Or should I order another 1600X? Can the bent CPU pins be the reason why RAM doesn't run at 2666MHz?
Sir can you please order a motherboard for me from Amazon? I am sure that they will send you some other model and let you keep it lol
In my case they told me that they have a right to charge more than the mrp. What a shame.
ssb1551
ssb1551 #46
Jul 9, 2017 at 12:26 PM
Lol..The Amazon CC guy who spoke to me on 24th clearly voiced out his thoughts as to why I had issues every time I ordered the product. For Motherboards better stick to primeabgb and theitdepot. I think the mistake you're doing is having an email conversation with them. Just add the item to the cart and go to the checkout option. Enter all the details and check whats the cost of shipping and any other extra taxes.
B
Jul 9, 2017 at 1:37 PM
Lol..The Amazon CC guy who spoke to me on 24th clearly voiced out his thoughts as to why I had issues every time I ordered the product. For Motherboards better stick to primeabgb and theitdepot. I think the mistake you're doing is having an email conversation with them. Just add the item to the cart and go to the checkout option. Enter all the details and check whats the cost of shipping and any other extra taxes.

Primeabgb sucks. I hope you checked the snapshot of their mail I posted in the other thread. They were selling 350+ motherboard for rs.8200(inclusive of all taxes)+shipping but they mentioned on the product's page to ask for product availability before ordering. I called but no one answered, kept on sending mails so in first week of July they said that the price is 8500+18% gst+shipping. They have gone radio silent when I replied that mrp is inclusive of all taxes. Itdepot is very good in terms of customer support but their shipping charges are very high atleast for my area and as of now both the products which I need are OOS. Bottomline I am waiting for the PSU and motherboard to be in stock on every site except prime, will order it at any price as I have waited too long.
ssb1551
ssb1551 #48
Jul 9, 2017 at 1:53 PM
Dude Asus B350 PLUS is available.
ssb1551
ssb1551 #49
Jul 9, 2017 at 1:55 PM
Update : I just checked out the Motherboard and 1530 is the GST!!
bssunilreddy
Jul 9, 2017 at 2:06 PM
Primeabgb sucks. I hope you checked the snapshot of their mail I posted in the other thread. They were selling 350+ motherboard for rs.8200(inclusive of all taxes)+shipping but they mentioned on the product's page to ask for product availability before ordering. I called but no one answered, kept on sending mails so in first week of July they said that the price is 8500+18% gst+shipping. They have gone radio silent when I replied that mrp is inclusive of all taxes. Itdepot is very good in terms of customer support but their shipping charges are very high atleast for my area and as of now both the products which I need are OOS. Bottomline I am waiting for the PSU and motherboard to be in stock on every site except prime, will order it at any price as I have waited too long.
Non-Modualr PSU @ 5k
Amazon.in: Buy Thermaltake TR2 Series 600 W 80 Plus Certified Active PFC Power Supply Unit - Black Online at Low Prices in India | Thermaltake Reviews & Ratings @ 4950
Review:7-Way 550-600 Watt Power Supply Roundup Review - Page 15 of 15 - Legit Reviews
bssunilreddy
Jul 9, 2017 at 2:14 PM
Fully Modular PSU @ 7.3k
Buy Online | Antec EDGE 750 750W 80 PLUS GOLD Power Supply SMPS | Price in India
Review:Antec EDGE 750W PSU Review | KitGuru - Part 7
B
Jul 9, 2017 at 2:38 PM
Non-Modualr PSU @ 5k
Amazon.in: Buy Thermaltake TR2 Series 600 W 80 Plus Certified Active PFC Power Supply Unit - Black Online at Low Prices in India | Thermaltake Reviews & Ratings @ 4950
Review:7-Way 550-600 Watt Power Supply Roundup Review - Page 15 of 15 - Legit Reviews

Thanks but I am not a fan of Amazon anymore considering how they treated me for the case. I will look up for that PSU on other sites and will get back to you. What does non-modular mean here?
ssb1551
ssb1551 #53
Jul 9, 2017 at 2:48 PM
Modular PSU has detachable cables ( if you dont need some cables you can remove them ) so the cable management inside the cabinet is good whereas Non-modular means the cables can't be removed even if you dont need certain cables. Semi-modular is the one where the main power cable (the 24-pin cable) is fixed and all other cables are removable in the PSU.
ssb1551
ssb1551 #54
Jul 9, 2017 at 7:48 PM
Use these RAM latency:15-17-17-35
Voltage:1.35v
Speed:3000Mhz (this speed you will get after manually entering the above settings)
If it boots normally without any problem then all is good I suppose.
Just try once and tell me what happened.
Don't forget to save by using F10 and boot again.OK.

Hey buddy! I Overclocked the RAM using DOCP profile. Voltage set is 1.35V & timing is 15-17-17-35, saved it and started the system. Now there is no display on the Monitor. How do I reset the BIOS to default? I shut down the system by long pressing the power switch. Did it twice but no display.
D
Jul 9, 2017 at 8:14 PM
Which MB? Does it have dual bios? If not motherboards usually come with either clear cmos switch or jumpers. Check your motherboard manual, if it has cmos jumpers, short it using a screwdriver or something for few seconds. It should reset the bios.

Also if your motherboard has debug lights, check where the boot is failing. My 3200Mhz. 1.35V rated RAM doesn't run at 3200Mhz unless I crank up the memory voltage to 1.39V.
ssb1551
ssb1551 #56
Jul 9, 2017 at 8:20 PM
Hey thanks @Digital Fragger ! I just googled that - sorted the the 2 pins of CLRTC. Now there is display - set everything to default & it works. Guess Corsair Vengeance 3000MHz is not meant for this board. And lotta people on Reddit have dissed this Asus board for RAM incompatibility & very difficult options to overclock.BTW the board is Asus Prime B350 PLUS. Oh how wish I had bought the Gigabyte board!
ssb1551
ssb1551 #57
Jul 9, 2017 at 8:31 PM
The DRAM frequency shown in CPUZ is 1330 MHz. So does that mean the only RAM stick I have is currently running at DDR3 rated speed 1330MHz? :eek: Why did I buy this RAM module?:boink:
D
Jul 9, 2017 at 8:45 PM
It's a Double data rate ram, 2 x 1330Mhz = 2660 is true frequency. If you are on windows 10, open task manager, go to performance and check ram. Asus Prime is also good board I've heard. Are you on latest bios with agesa 1.0.0.6 firmware update?
ssb1551
ssb1551 #59
Jul 9, 2017 at 8:54 PM
Yeah I am on the latest BIOS from Asus. Updated it the day I set up my PC. I am on Win 10. Went to the task manager and saw the RAM settings - it shows 2666MHz. Hey thanks for that confusion @Digital Fragger ! Checked in tomshardware too. Because of Double Data Rate CPUZ divides the RAM frequency by 2. Thanks though!
D
Jul 9, 2017 at 9:00 PM
2666Mhz is just 1 step down from your rated 2933Mhz. Check the timings and maybe loosen them a bit if it is not posting at that setting. Try upping the RAM voltage too. You can safely go few notches above 1.35V. Also increase the VSOC voltage. You can safely go upto 1.1V on VSoc. Helps a lot with RAM stability.
ssb1551
ssb1551 #61
Jul 9, 2017 at 9:11 PM
Wow! A lotta things to remember hehe. I'll definitely try those after a few months Right now I'm happy that the RAM runs at more than 2133MHz.
B
Jul 10, 2017 at 2:23 AM
Which MB? Does it have dual bios? If not motherboards usually come with either clear cmos switch or jumpers. Check your motherboard manual, if it has cmos jumpers, short it using a screwdriver or something for few seconds. It should reset the bios.

Also if your motherboard has debug lights, check where the boot is failing. My 3200Mhz. 1.35V rated RAM doesn't run at 3200Mhz unless I crank up the memory voltage to 1.39V.

Hey thanks @Digital Fragger ! I just googled that - sorted the the 2 pins of CLRTC. Now there is display - set everything to default & it works. Guess Corsair Vengeance 3000MHz is not meant for this board. And lotta people on Reddit have dissed this Asus board for RAM incompatibility & very difficult options to overclock.BTW the board is Asus Prime B350 PLUS. Oh how wish I had bought the Gigabyte board!
Vengeance not compatible with B350+? MD computers also said the same so I ordered a gskill 16gb ram but then I cancelled it and ordered a 8gb vengeance one when gta5 and Digital Fragger said that it will work.
ssb1551
ssb1551 #63
Jul 10, 2017 at 3:49 AM
It'll work but you'll have to overclock whereas G.Skill module F4-3000C15S will run at 2933 MHz without you having to tweak the settings in BIOS. Basically you plug in the RAM stick & it runs at 2933MHz.
D
Jul 10, 2017 at 9:20 AM
Vengeance not compatible with B350+? MD computers also said the same so I ordered a gskill 16gb ram but then I cancelled it and ordered a 8gb vengeance one when gta5 and Digital Fragger said that it will work.
All Rams are wonky on this platform. My G.Skill I have to manually run it at rated frequency whereas for some people it is plug and play with exact same model kit on my mothetboard. Same with corsair kits. Some people can get to rated frequency just by enabling xmp whereas some have to tinker with timings. There are tens of g.skill or corsair ram kits rated at different timings. Do you know which one md computers recommended and do you know if that particular kit is compatable? People are having trouble running the kits mentioned on qvl of the motherboard itself without any tweaking.

Sent from my Redmi Note 4 using Tapatalk
ssb1551
ssb1551 #65
Jul 10, 2017 at 9:54 AM
I think the Motherboard manufacturers have tested with certain models and reported it on their support page. The models listed on their supported RAM list run at default mentioned speed when plugged in. I checked in reddit and tomshardware too for the G.SKILL F4-3000C15S-16GVR module. The RAM module runs at 2933 when plugged into Asus Prime B350 PLUS. But if any other single kit 16 gigs module of G.SKILL is used it runs at 2133/2400/2666. Same with Corsair, ADATA modules. The memory module that I have CMK16GX4M1B3000C15 (Vengeance 16GB 3000MHz) runs at 2133 by default & this is mentioned in the Asus support page.
ssb1551
ssb1551 #66
Jul 10, 2017 at 10:11 AM
Vengeance not compatible with B350+? MD computers also said the same so I ordered a gskill 16gb ram but then I cancelled it and ordered a 8gb vengeance one when gta5 and Digital Fragger said that it will work.

Dude - my suggestion will be to head over to Asus support page for PRIME B350 PLUS and check the memory QVL list.
PRIME B350-PLUS | Motherboards | ASUS India

Especially look for the column "Support Speed* with Ryzen CPU" [its the 2nd column in red, 1st being ""RAM Speed"]. Search the page for your RAM model. The 2nd column in red is the default speed your RAM will run at. If DOCP is mentioned before the frequency then you'll have to enable DOCP in BIOS. BTW which RAM module have you bought? Please share the model number.
D
Jul 10, 2017 at 10:12 AM
tomshardware too for the G.SKILL F4-3000C15S-16GVR module. The RAM module runs at 2933 when plugged into Asus Prime B350 PLUS. But if any other single kit 16 gigs module of G.SKILL is used it runs at 2133. Same with Corsair, ADATA modules. The memory modul
Correct. Unless it is specific kit mentioned on QVL, you are not sure if it will run at rated speed by default. Even some kits mentioned in QVL are not running at rated speed without increasing RAM voltage etc in some cases. mdcomputers suggested @billubakra g.skill ram instead of corsair. Without specifying the exact kit model, it's non-sense.

btw my kit is not on the qvl of my motherboard but it runs at 3000Mhz without any tweaking and at rated 3200Mhz by pushing RAM voltage up. Have to check if it can go any higher.
ssb1551
ssb1551 #68
Jul 10, 2017 at 10:22 AM
Which RAM model do you have dude?
ssb1551
ssb1551 #70
Jul 10, 2017 at 10:28 AM
Gigabyte board is good in that respect. You're lucky to have your module running at 3000!! :)
D
Jul 10, 2017 at 10:32 AM
Gigabyte board is good in that respect. You're lucky to have your module running at 3000!! :)
Seems like so. I'm running at 3200Mhz right now. 6-7% performance increase from 2133Mhz on benchmarks. Though this performance increase is only useful on CPU intensive stuff. Mostly GPU bottlenecked in games, so RAM speed doesn't effect much there in most titles.
ssb1551
ssb1551 #72
Jul 10, 2017 at 10:39 AM
My main purpose is to run 2-3 VMs. I dont know how the RAM speed will affect that.
D
Jul 10, 2017 at 10:47 AM
It may help a bit but the ones that matter most for your purpose are more cores, more RAM and an SSD. Ryzen helps with more cores. Hope you've got good amount of RAM and maybe an SSD? Your RAM is already running 2666Mhz, so you are good to go I suppose. :)
ssb1551
ssb1551 #74
Jul 10, 2017 at 10:56 AM
I currently have a 16 gig module of Vengeance. I plan to get another 16 gigs by the end of this year. I have a Kingston 240GB UV400 SSD.
D
Jul 10, 2017 at 11:01 AM
Cool. Which gfx card are you running on this machine?
ssb1551
ssb1551 #76
Jul 10, 2017 at 11:05 AM
GALAX GTX 1060 EXOC variant. I should update the Rig 2 in my signature - its become better than gaming rig in my signature haha
D
Jul 10, 2017 at 11:12 AM
It's sure is better than my new gaming machine. ;)
ssb1551
ssb1551 #78
Jul 10, 2017 at 11:17 AM
:p. 570 is a capable card though! And you should feel even luckier that you got one considering how the 570s disappeared from the market like a magic trick! I never intended to buy the GALAX 1060. I went to SP Road that day to buy a 570 4GB but found only 1 shop who was selling it for 26k! :eek: So 22k for a GALAX 1060 6GB EXOC variant seemed way better at that point of time.
D
Jul 10, 2017 at 11:27 AM
Yup, thanks to @gta5. Grabbed one at 15k. Great price to performance ratio.
ssb1551
ssb1551 #80
Jul 10, 2017 at 11:48 AM
I know!! I had my eyes on it but was late to save up for it. Guess no point crying over spilt milk.
D
Jul 10, 2017 at 12:00 PM
Lol no spilt milk here, GTX 1060 6gb at 22k is a great card. Extra performance and extra VRAM for decent price.

btw don't forget to change your power plan to High Performance or Ryzen Balanced from the default Balanced.
B
Jul 10, 2017 at 2:01 PM
All Rams are wonky on this platform. My G.Skill I have to manually run it at rated frequency whereas for some people it is plug and play with exact same model kit on my mothetboard. Same with corsair kits. Some people can get to rated frequency just by enabling xmp whereas some have to tinker with timings. There are tens of g.skill or corsair ram kits rated at different timings. Do you know which one md computers recommended and do you know if that particular kit is compatable? People are having trouble running the kits mentioned on qvl of the motherboard itself without any tweaking.

Sent from my Redmi Note 4 using Tapatalk

It'll work but you'll have to overclock whereas G.Skill module F4-3000C15S will run at 2933 MHz without you having to tweak the settings in BIOS. Basically you plug in the RAM stick & it runs at 2933MHz.

I ordered this initially as all 3000mhz one's were OOS-
G.SKILL DESKTOP RAM RIPJAWS V SERIES 16GB (16GBx1) DDR4 2400MHz (F4-2400C15S-16GVR)
Then @Digital Fragger @gta5 said to go for the 8gb model as rams will become cheaper within a year so I ordered this
CORSAIR DESKTOP RAM VENGEANCE LPX SERIES - 8GB (8GBx1) DDR4 2400MHz RED (CMK8GX4M1A2400C16R)
MD Computers is still saying that the latter is not compatible with Prime B350+. Anyways I was told that the performance will be 2-4% down in 2400mhz one as compared to 3000mhz. Fine, I can live with that as every ram which is of 3000mhz is OOS.
@ssb1551 Won't the ram work without overclocking? I am not against OC but I don't want to do it in the initial months. What you guys have mentioned regarding RAM tweaking went above my head. I am still looking for Prime B350+ motherboard. Is it still a wise choice?
B
Jul 10, 2017 at 2:02 PM
Lol no spilt milk here, GTX 1060 6gb at 22k is a great card. Extra performance and extra VRAM for decent price.

btw don't forget to change your power plan to High Performance or Ryzen Balanced from the default Balanced.

How to do that in Windows 10? From where did you buy the key of 10? I am looking for the home version at a cheaper price.
ssb1551
ssb1551 #84
Jul 10, 2017 at 2:18 PM
I couldn't find the model number of your RAM in the QVL list of PRIME B350 PLUS. However RAM with a nearby model number to yours is CMK8GX4M1A2400C14. Well do let us know if the RAM runs at 2400 or 2133. There will not be much performance difference though. I guess 1-2% between 2133 and 2400.
D
Jul 10, 2017 at 2:22 PM
I ordered this initially as all 3000mhz one's were OOS-
G.SKILL DESKTOP RAM RIPJAWS V SERIES 16GB (16GBx1) DDR4 2400MHz (F4-2400C15S-16GVR)
Then @Digital Fragger @gta5 said to go for the 8gb model as rams will become cheaper within a year so I ordered this
CORSAIR DESKTOP RAM VENGEANCE LPX SERIES - 8GB (8GBx1) DDR4 2400MHz RED (CMK8GX4M1A2400C16R)
MD Computers is still saying that the latter is not compatible with Prime B350+. Anyways I was told that the performance will be 2-4% down in 2400mhz one as compared to 3000mhz. Fine, I can live with that as every ram which is of 3000mhz is OOS.

I never suggested you to go with 8GB Ram or Corsair Kit. I only told you corsair rams have no problem with Ryzen unlike what mdcomputers said.

What does he mean by low ram version? The corsair kit will work with Ryzen. You can get the G.Skill Ram anyway as they are in stock at similar price.

@ssb1551 Won't the ram work without overclocking? I am not against OC but I don't want to do it in the initial months. What you guys have mentioned regarding RAM tweaking went above my head. I am still looking for Prime B350+ motherboard. Is it still a wise choice?

All these RAMs have no problem with "working". What people are talking is whether they will run at their "rated" high frequencies(3000Mhz and higher) or they will run "native" speed(usually 2133Mhz/2400Mhz depending on the RAM). On Ryzen platforms, some sticks start working at rated speed by default. Most of the sticks, you have to go to bios and turn up the frequency multiplier or enable xmp and they work at rated frequencies with no issues. Some others need more effort like tinkering with timings, voltages to make the run at rated frequencies and some may not run at rated speed at all. But all of them do work at their native speeds. Since your RAM is only rated for 2400Mhz, you need not worry much. It should either run at 2133Mhz or 2400Mhz. There won't be more than 1-2% increase in performance by 300Mhz.

How to do that in Windows 10? From where did you buy the key of 10? I am looking for the home version at a cheaper price.
I haven't activated windows yet. Ryzen balanced plan will be available with latest chipset drivers.
B
Jul 10, 2017 at 2:28 PM
I couldn't find the model number of your RAM in the QVL list of PRIME B350 PLUS. However RAM with a nearby model number to yours is CMK8GX4M1A2400C14. Well do let us know if the RAM runs at 2400 or 2133. There will not be much performance difference though. I guess 1-2% between 2133 and 2400.

I never suggested you to go with 8GB Ram or Corsair Kit. I only told you corsair rams have no problem with Ryzen unlike what mdcomputers said.

All these RAMs have no problem with "working". What people are talking is whether they will run at their "rated" high frequencies(3000Mhz and higher) or they will run "native" speed(usually 2133Mhz/2400Mhz depending on the RAM). On Ryzen platforms, some sticks start working at rated speed by default. Most of the sticks, you have to go to bios and turn up the frequency multiplier or enable xmp and they work at rated frequencies with no issues. Some others need more effort like tinkering with timings, voltages to make the run at rated frequencies and some may not run at rated speed at all. But all of them do work at their native speeds. Since your RAM is only rated for 2400Mhz, you need not worry much. It should either run at 2133Mhz or 2400Mhz. There won't be more than 1-2% increase in performance by 300Mhz.


I haven't activated windows yet. Ryzen balanced plan will be available with latest chipset drivers.

Thanks for explaining. Should I stick with Asus B350+ or shift to Gigabyte? Sure I will let you all know the mhz at which it runs. If you find the mobo and psu anywhere then please let me know.
D
Jul 10, 2017 at 2:36 PM
GIGABYTE MOTHERBOARD GA-AB350-GAMING 3 (AMD SOCKET AM4/RYZEN SERIES CPU/MAX 64GB DDR4-3200MHZ MEMORY) 8600/-

Search : b350 - ITDepot b350 boards

www.mdcomputers.in - B350 boards in stock.
B
Jul 10, 2017 at 2:44 PM
GIGABYTE MOTHERBOARD GA-AB350-GAMING 3 (AMD SOCKET AM4/RYZEN SERIES CPU/MAX 64GB DDR4-3200MHZ MEMORY) 8600/-

Just got off the phone with MD Computers. They told me that Gigabyte one is indeed available. Rs. 500/- are the shipping charges. But they said that they have already booked a po for me for Asus Prime and Antec vp550p. They are requesting me to stick with it as they have entered the same in my account. It will be available by tomorrow. They also said Asus is easy for OC+Ram will give you the real speed with Asus.
It seems users are also divided. Eight ports, better oc vs better audio and dual bios.
ASUS PRIME B350 PLUS vs GB AB350 Gaming 3
Asus PRIME B350-PLUS vs Gigabyte AB350-Gaming 3 • r/Amd
D
Jul 10, 2017 at 3:06 PM
Can't go wrong with either boards but take mdcomputers suggestions with grain of salt. They only care for their own inventory management and process pipelines and rarely for the user.
B
Jul 10, 2017 at 5:01 PM
Can't go wrong with either boards but take mdcomputers suggestions with grain of salt. They only care for their own inventory management and process pipelines and rarely for the user.
Thanks. I will wait till tomorrow if Asus is available then fine otherwise Gigabyte.
Did you check the above two links? Guys have made very solid points in favor of both Asus and Gigabyte which has only confused me lol