So I contacted Sapphire and they said because th card has oxidation on screws they can't accept it because it's a CID(customer induced damage)
Is it my fault that I live near the sea and in a humid environment?
Also couldn't they just use stainless steel screws?
My previous Sapphire card was also used in same condition as this but had no oxidation inspite of being used longer than this card
That just shows the level of quality declinment
This just shows poor customer support imo
Sent from my Redmi Note 3
Every time I hear such an incident my eyes bleed. Supertron handled me a physically damaged - ( two very little but strong dent marks on capacitor ) which even don't even power up. I was in a hurry so accepted a card given to me ( Zotac RMA ) in a static bag which looked all OK from outside of the pack but as I've not checked it then and there I'm taking my part of irresponsibility.
Anyway, feels like they are acting just like Rashi used to be - calling dust as fungus damage and finding a slight excuse to deny RMA. May be manufacturers are with them on this as we are getting inferior quality graphic cards under sub 10k category. Manufacturers don't think sub 10k customers as very important one. So they low quality screws which tend to be oxidized. Seen this happening with MSI gpu too but Digitech was very decent about handling warranty though slow.
Never saw an slight bit of oxidation on any XFX, Zotac cards - I've seen and used cards from different manufacturers like XFX, Asus, Gigabyte, Palit ( Oxidized ) - still running OK 9600 GT
, MSI ( Oxidized ) - HD6850, Biostar - still working HD4650, Gainward - overheats a bit , Sapphire, Zotac.
Anyway, Supertron's head is now on sky as they have got two BIG deals to handle the RMA of Sapphire and Zotac. These two brands are now going to be flamed due to supertron unless the manufacturer put some leash on supertron.
