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sapphire warranty claim on hand written invoice

11 posts · originally from https://geek.digit.in/community/threads/sapphire-warranty-claim-on-hand-written-invoice.170233/

kartikoli
kartikoli Original post #1
Feb 16, 2013 at 8:39 AM
I am in process of finalizing the deal for sapphire GPU but the buyer have a hand written invoice so i would like to know if i will be eligible to claim warranty in future also where is the service center in lucknow
tkin
tkin #2
Feb 17, 2013 at 1:24 AM
^^ Hand written, do you mean the serial no. and model no. etc? Its ok as long as it has VAT no and TIN no etc printed on the bill, also call the store and verify if the item is genuine.
kartikoli
Feb 17, 2013 at 8:34 AM
this is the bill i am talking about

*img194.imageshack.us/img194/3796/13598440314767918453gra.jpg

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The Sorcerer
Feb 17, 2013 at 11:07 AM
But where's the serial number? I don't know how other stores do it, but some stores that I usually buy from have this stamp (yeah, the bill has by so-and-so store printed on the bill itself) on the bill as well. There are very handful of stores where I see warranty period mentioned on the bill as well. Although most don't mention the warranty period on the bill, they should mention the serial number and preferably stamp it!
tkin
tkin #5
Feb 17, 2013 at 11:37 AM
this is the bill i am talking about

*img194.imageshack.us/img194/3796/13598440314767918453gra.jpg

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Take it to them, get them to write the serial no. down, clearly, now put a stamp on it and sign below it.

PS: Where's the VAT no.?

They overcharged you, this is available in kolkata for 22k incl all(vapor x cooler), since end 2012 :oops:
saswat23
Feb 17, 2013 at 12:36 PM
They overcharged you, this is available in kolkata for 22k incl all(vapor x cooler), since end 2012 :oops:

IMO he is getting a used card from someone else. He has not yet bought any new card(perhaps).
kartikoli
Feb 17, 2013 at 2:02 PM
IMO he is getting a used card from someone else. He has not yet bought any new card(perhaps).

exactly and after seeing the bill i was worried if sapphire will provide warranty on such a bill. As the deal was tempting @17k so thought to give it a shot
tkin
tkin #8
Feb 17, 2013 at 2:09 PM
exactly and after seeing the bill i was worried if sapphire will provide warranty on such a bill. As the deal was tempting @17k so thought to give it a shot
Don't go for it, that bill is sketchy at best. Get the serial number noted, it could be rma'd as well.
kartikoli
Feb 17, 2013 at 4:21 PM
Don't go for it, that bill is sketchy at best. Get the serial number noted, it could be rma'd as well.

thanks will pass the deal as there are too many ifs and but
tkin
tkin #10
Feb 17, 2013 at 4:25 PM
thanks will pass the deal as there are too many ifs and but
Good, why don't you get 7870 @ 16k? Its as fast as 580 and has 2GB RAM?
d6bmg
d6bmg #11
Feb 18, 2013 at 10:18 PM
exactly and after seeing the bill i was worried if sapphire will provide warranty on such a bill. As the deal was tempting @17k so thought to give it a shot

Good decision.
In the bill there is TIN but no VAT number. So it is not a VAT paid bill. Secondly, no serial number. In this case RMA procedure would depend a lot on the service center guys.