R
I have recently bought a Seagate 2Tb HDD from Flipkart on August,2013.
Recently from last week I found that on connecting my EXTERNAL HDD to my laptop I was getting electric shocks on touching the body of laptop.So I took
my HDD and connected it to the power supply and this time I did not connect it to my PC or laptop and I took an ELECTRIC TESTER and touched it with the USB port and found that the TESTER was GLOWING.
So I connected it to another electric plug in other room and found the TESTER GLOWING.Basically when I am touching the USB port I am getting an ELECTRIC SHOCK.
Another fact is that my HDD power adapter does not have a EARTH connection pin.Basically its a 2-PIN PLUG.
I want to know my problem.I can surely give it to SEAGATE as there is a 3 year WARRANTY.But before I give I want to consult as there is a lot of DATA in the HDD and giving them the HDD is losing all the DATA.
Also they might replace my new HDD with a REPAIRED one and I don't want that to happen.My HDD might be OK and MAYBE its only the power supply that is causing all the trouble.
PLEASE ADVICE and HELP as early as possible.
Recently from last week I found that on connecting my EXTERNAL HDD to my laptop I was getting electric shocks on touching the body of laptop.So I took
my HDD and connected it to the power supply and this time I did not connect it to my PC or laptop and I took an ELECTRIC TESTER and touched it with the USB port and found that the TESTER was GLOWING.
So I connected it to another electric plug in other room and found the TESTER GLOWING.Basically when I am touching the USB port I am getting an ELECTRIC SHOCK.
Another fact is that my HDD power adapter does not have a EARTH connection pin.Basically its a 2-PIN PLUG.
I want to know my problem.I can surely give it to SEAGATE as there is a 3 year WARRANTY.But before I give I want to consult as there is a lot of DATA in the HDD and giving them the HDD is losing all the DATA.
Also they might replace my new HDD with a REPAIRED one and I don't want that to happen.My HDD might be OK and MAYBE its only the power supply that is causing all the trouble.
PLEASE ADVICE and HELP as early as possible.