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Seagate Freeagent Go 500 GB RMA procedure

9 posts · originally from https://geek.digit.in/community/threads/seagate-freeagent-go-500-gb-rma-procedure.179473/

powerhoney
powerhoney Original post #1
Nov 19, 2013 at 7:02 AM
Hey guys,
My erstwhile Seagate Freeagent Go 500 GB bought a couple of years back started malfunctioning... All it does if I connect it is blink... Now, the LEDs blinking suggest an error according to the Freeagent GO manual... I tried connecting it to some other PCs too but to no avail... Sometimes, the disk momentarily spins for about two to three seconds but then it stops spinning again...
I think that the drive is dying/dead and would like to know the RMA procedure or if RMAing an Seagate drive is worth it...
Please provide your feedback/opinion... :)
P
Phenomenal #2
Nov 20, 2013 at 1:22 AM
All the best bro!You need it :D
Check out my thread.
powerhoney
powerhoney #3
Nov 20, 2013 at 6:30 PM
Phenomenal said:
All the best bro!You need it :D
Check out my thread.
Click to expand...

Thanks... Hope the RMA is headache free...
Btw, how did you pack your HDD before returning it??? Any special material???
P
Phenomenal #4
Nov 21, 2013 at 9:29 PM
Sure.
I used the anti-static cover of that drive itself.I was surprised to find that I still had it after 42 months!
@rest : Mumbai RMA is pathetic...read my thread.Might be useful for you.
If anybody did an RMA recently,do share your experience.
powerhoney said:
snip
Click to expand...
A
arvindrao15 #5
Nov 21, 2013 at 9:34 PM
Seagate is known for loose connection so you need to work some way around it
powerhoney
powerhoney #6
Nov 22, 2013 at 4:44 AM
Thanks guys for the heads-up and info... :) Submitted my drive for RMA... Gonna report back after a couple of weeks with my experience!!! :-D Hoping for the best!!! :wink:
powerhoney
powerhoney #7
Dec 4, 2013 at 3:41 PM
Update:

Okay, guys... Got my drive replaced by RMA and Seagate were kind enough to give me a spanking new (Well, technically, it's still a refurb!!! Lol!!! :mrgreen::ssshhh:) Seagate FreeAgent GoFlex 500 GB USB 3.0 HDD...
And, the interesting part is that my old drive was in warranty till somewhere around mid-2014 while this is in warranty till August 2015!!!:hyper:

Also, on a little shady note, is it possible to go on defecting HDDs whilst under warranty and receiving new refurbished ones with extended warranty for ever??? :greedy: Kinda like a loophole!!! :greedy:
rijinpk1
rijinpk1 #8
Dec 4, 2013 at 8:34 PM
powerhoney said:
Update:

Okay, guys... Got my drive replaced by RMA and Seagate were kind enough to give me a spanking new (Well, technically, it's still a refurb!!! Lol!!! :mrgreen::ssshhh:) Seagate FreeAgent GoFlex 500 GB USB 3.0 HDD...
And, the interesting part is that my old drive was in warranty till somewhere around mid-2014 while this is in warranty till August 2015!!!:hyper:

Also, on a little shady note, is it possible to go on defecting HDDs whilst under warranty and receiving new refurbished ones with extended warranty for ever??? :greedy: Kinda like a loophole!!! :greedy:
Click to expand...

that's good from seagate. :)
powerhoney
powerhoney #9
Dec 5, 2013 at 3:02 PM
powerhoney said:
Update:

Okay, guys... Got my drive replaced by RMA and Seagate were kind enough to give me a spanking new (Well, technically, it's still a refurb!!! Lol!!! :mrgreen::ssshhh:) Seagate FreeAgent GoFlex 500 GB USB 3.0 HDD...
And, the interesting part is that my old drive was in warranty till somewhere around mid-2014 while this is in warranty till August 2015!!!:hyper:

Also, on a little shady note, is it possible to go on defecting HDDs whilst under warranty and receiving new refurbished ones with extended warranty for ever??? :greedy: Kinda like a loophole!!! :greedy:
Click to expand...

Bump for this query... :mrgreen: