DIGIT-ARC read-only archive · snapshot: July 23, 2026

Seagate Internal Hard Drive RMA

11 posts · originally from https://geek.digit.in/community/threads/seagate-internal-hard-drive-rma.164474/

R
rajnusker Original post #1
Oct 9, 2012 at 10:55 AM
Hello,

I have a 500GB Seagate Hard drive that's almost going to die (+100 bad sectors).. So I want to RMA it. Pls guide me through the procedure if anybody has experiences with them.

P.S. I have the bill but not the freak'n electrostatic bag it came with. Can I RMA it?

Thanks
T
tomys24 #2
Oct 9, 2012 at 2:00 PM
seagate warranty is handled by accel frontline. you have to register for rma and give the hdd to them
Accel Warranty Management System
R
Oct 9, 2012 at 2:24 PM
seagate warranty is handled by accel frontline. you have to register for rma and give the hdd to them
Accel Warranty Management System

Would they accept my hard drive without the electrostatic bag? besides do I have ship them or they send courier guy to me for pickup?
Zangetsu
Oct 9, 2012 at 3:40 PM
@rajnusker: where do u live? did u purchased it from a local shop or online,chances are the local shop might have RMA department...
R
Oct 9, 2012 at 4:27 PM
^Kolkata.
Zangetsu
Oct 9, 2012 at 4:41 PM
^Kolkata.

so check with the local shop from where u bought the Seagate Drive for RMA else contact the service center of Seagate (Kolkata)

this might help u

*www.thinkdigit.com/forum/service-rma-watch/158846-seagate-rma-website.html
R
Oct 9, 2012 at 5:13 PM
^Is it a free pickup? Or I have to pay for courier service?
Zangetsu
Oct 9, 2012 at 6:35 PM
^Is it a free pickup? Or I have to pay for courier service?

If u do it all by yourself then u will have to pay for Courier service...
if its done by the vendor then they do it on their cost
d6bmg
d6bmg #9
Oct 9, 2012 at 8:03 PM
Accel Frontline is situated at Bekbagan, beside La Martini Girls School.
After registering the HDd in their website go there with the generated number & the HDD. You won't be needing the electrostatic bag.
R
rajnusker #10
Oct 12, 2012 at 6:11 PM
Accel Frontline is situated at Bekbagan, beside La Martini Girls School.
After registering the HDd in their website go there with the generated number & the HDD. You won't be needing the electrostatic bag.

Will they ship the new drive to my home or I have go to service center and pick up?
d6bmg
d6bmg #11
Oct 12, 2012 at 7:45 PM
^^ You need to go to the service center to pick it up.