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Seagate vs WD 1 Tb hdd query

4 posts · originally from https://geek.digit.in/community/threads/seagate-vs-wd-1-tb-hdd-query.179650/

S
Sarvesh Singh Original post #1
Nov 27, 2013 at 2:13 PM
Hi ,
I want to purchase 1 TB compact HDD.
I have looked into these two but got confused about the after sales support and reliability of Seagate and WD.
Can someone please tell which one i should go for.

Seagate Backup Plus 1 TB External Hard Disk - Seagate: Flipkart.com

WD My Passport 1 TB External Hard Disk - WD: Flipkart.com
harshilsharma63
harshilsharma63 #2
Nov 27, 2013 at 2:30 PM
Get WD My Passport. WD's after sale service is much better than Seagate's.
S
Sarvesh Singh #3
Nov 27, 2013 at 2:33 PM
Ok thanks... but whom do we approach for that?
harshilsharma63
harshilsharma63 #4
Nov 27, 2013 at 3:32 PM
Sarvesh Singh said:
Ok thanks... but whom do we approach for that?
Click to expand...

You mean for RMA (claiming repair under warranty)? You just need to submit an RMA on WD's website. they will send a courier guy whome you'll handle the hadr disk. you can track the progress of the whole process online. the replacement drive will arrive at your doorsteps too :)