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Shoud i send WD hard disk for replacement?

12 posts · originally from https://geek.digit.in/community/threads/shoud-i-send-wd-hard-disk-for-replacement.165556/

apurvgupta1
apurvgupta1 Original post #1
Oct 31, 2012 at 7:38 PM
Hey guys , i have WD caviar blue 320 gb hard disk and it's still in warranty. I noticed lately that it was slow for access , so i formatted it by deleting the partition and making it new partition hard disk again. I ran the Data Lifeguard Diagnostics tests on it and at the end of extended test, blue screen appears and system reboots. This has happened twice on this test of hard disk. Should i send it for replacement?

Need your help guys.
apurvgupta1
apurvgupta1 #2
Nov 3, 2012 at 4:00 PM
Bump! Anyone please?
R
rajnusker #3
Nov 3, 2012 at 5:14 PM
Install Hard Disk Sentinel and do a Read Test.
apurvgupta1
apurvgupta1 #4
Nov 3, 2012 at 6:25 PM
I have installed Hard Disk sentinel, there is short self-test, extended self test, surface test etc. Which test should i run?
W
whitestar_999 #5
Nov 3, 2012 at 9:59 PM
before running all these extensive tests simply install crystaldiskinfo & post the S.M.A.R.T values/screenshots here.
apurvgupta1
apurvgupta1 #6
Nov 3, 2012 at 10:22 PM
*www.thinkdigit.com/forum/attachments/hardware-q/7537d1351961530-shoud-i-send-wd-hard-disk-replacement-wd-320-gb-screenshot.jpg


Here is the screenshot. And i ran the read test using Hard disk sentinel, there were no bad sectors found.
W
whitestar_999 #7
Nov 3, 2012 at 10:29 PM
ultradma crc error count raw value is 36f68(in normal number system that's 225128 errors).change the sata cable,paste a file into this drive & then check again ultradma crc error value.if it remains same problem solved else change cable again(trust me cheap sata cable usually fails in group).
apurvgupta1
apurvgupta1 #8
Nov 3, 2012 at 10:43 PM
ok, thanks for the info, will try this surely. Btw anything else you notice? I mean should the hdd be replaced?
W
whitestar_999 #9
Nov 3, 2012 at 10:52 PM
no,all values are fine.for future reference give special attention to raw values of reallocated sectors count,reallocation event count,current pending sector count & uncorrectable sector count.as you can see current raw values of all these are still zero even after 13238 hours of hard disk usage.for other values see that their current & worst values don't drop close to threshold values.also always keep a backup of your important data in other location(dvd/other hdd) because these values do not provide a 100% guarantee.
apurvgupta1
apurvgupta1 #10
Nov 5, 2012 at 8:22 PM
I replaced the cable today, pasted a 16 mb file into the drive and the error count remains the same! Any further ideas, is anything wrong with my drive?
W
whitestar_999 #11
Nov 5, 2012 at 9:57 PM
no & also if possible make sure to check values i mentioned once every day.
M
Margaret123 #12
Nov 6, 2012 at 7:01 AM
I suggest you buy a new one, or a bad hard disk, the data in no, you must consider carefully.:shock: