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Some apps don't work on wi-fi, but work on mobile data

4 posts · originally from https://geek.digit.in/community/threads/some-apps-dont-work-on-wi-fi-but-work-on-mobile-data.204348/

Cool Buddy
Cool Buddy Original post #1
Oct 6, 2018 at 8:43 PM
I recently bought Nokia 6.1 Plus. It's running Android 8.0.1 September security patch.

Ever since I bought this phone, some apps have not been working with my wi-fi connection, specifically, Quora and Netflix. All other apps work fine, I am able to browse internet, make WhatsApp video calls, watch YouTube and Hotstar videos, etc.

I looked for solutions online and tried the following
  • Disable IPv6 on my router - it didn't seem to be enabled at all.
  • Forget wi-fi network - tried. Tried changing SSID on router, resetting network settings on my phone, rebooted router, disabled wi-fi security
  • Disabled battery optimisation for these apps
  • Background data is not restricted for these apps. There's nothing in permissions to say that wi-fi access could be restricted
The moment I switch off wi-fi and connect to mobile data, the apps start working. They don't work only on wi-fi. I have tried with other wi-fi connections as well and gotten the same result.

Can't seem to think what else I can try. I'm out of ideas.
hariharakumar
Oct 9, 2018 at 12:56 AM
try to contact the author of those apps via play store and tell them your issues
Vyom
Vyom #3
Oct 10, 2018 at 7:36 PM
Your ISP might be blocking the sites. Or it could be DNS issue?
thetechfreak
Oct 11, 2018 at 10:36 AM
Most probably a DNS issue.