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sony dvd not reading cd and dvd's

14 posts · originally from https://geek.digit.in/community/threads/sony-dvd-not-reading-cd-and-dvds.152892/

Blue Ripazah
Blue Ripazah Original post #1
Feb 20, 2012 at 12:28 AM
guy my sony dvd rom is giving me problems it is not reading any dvd or any thing
can somebody tell me how to get it replaced it is in warranrty
topgear
topgear #2
Feb 20, 2012 at 5:28 AM
have you tried any trouble shooting steps - like changing sata date cable/port - also try another sata power cable.
Zangetsu
Feb 20, 2012 at 10:21 AM
guy my sony dvd rom is giving me problems it is not reading any dvd or any thing
can somebody tell me how to get it replaced it is in warranrty

before going for RMA..
do try Lens Cleaner for CD/DVD

if problem is not solved then last option is RMA.

contact the dealer for RMA centers of SONY :mrgreen:
Blue Ripazah
Feb 20, 2012 at 12:22 PM
have you tried any trouble shooting steps - like changing sata date cable/port - also try another sata power cable.


will try ..but the issue is when i insert a dvd or cd the system restarts automatically




before going for RMA..
do try Lens Cleaner for CD/DVD

if problem is not solved then last option is RMA.

contact the dealer for RMA centers of SONY :mrgreen:

Err i dont hv a lens cleaner ...where can i get one and what might be the price
Zangetsu
Feb 20, 2012 at 1:08 PM
Err i dont hv a lens cleaner ...where can i get one and what might be the price

many local brands are available for as low as rs50 but do buy a genuine brand of philips etc :mrgreen:
topgear
topgear #6
Feb 21, 2012 at 3:29 AM
will try ..but the issue is when i insert a dvd or cd the system restarts automatically

check in device manager if the DVD drive is conflicting with any other hardware or not.
Blue Ripazah
Feb 21, 2012 at 2:28 PM
will try ..but the issue is when i insert a dvd or cd the system restarts automatically
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check in device manager if the DVD drive is conflicting with any other hardware or not.

How to identify the conflict ..
topgear
topgear #8
Feb 22, 2012 at 3:58 AM
^^ in device manager - either the device will have a yellow exclamation mark or when you check the properties of the dvd drive it will be written in the device status area - also if possible do a firmwire upgrade.
Blue Ripazah
Feb 22, 2012 at 11:41 AM
^^ in device manager - either the device will have a yellow exclamation mark or when you check the properties of the dvd drive it will be written in the device status area - also if possible do a firmwire upgrade.

Tried it in another pc working fine might be mobo issue
tkin
tkin #10
Feb 22, 2012 at 12:00 PM
Change the sata cable and see, if not then it could be a software issue(check in device manager), or hardware issue(issues with sata port or sata power cable problem)
topgear
topgear #11
Feb 23, 2012 at 4:50 AM
Tried it in another pc working fine might be mobo issue

which mobo do you have ? if there's more than 2 sata port then try plugging in the dvd drive on other sata ports on mobo - also update the bios of the mobo.
Blue Ripazah
Feb 23, 2012 at 1:15 PM
which mobo do you have ? if there's more than 2 sata port then try plugging in the dvd drive on other sata ports on mobo - also update the bios of the mobo.

The mobo is gigabyte h55md2h The bios is updated but one of my mobo's sata port is damaged i accidently pulled th whole sata port out around 2 months ago.
Do i need to get it repaired ...???
Other ports are working fine
topgear
topgear #13
Feb 24, 2012 at 5:33 AM
^^ if you have any free sata port left on the mobo connect the DVD drive on that port ;-)
Blue Ripazah
Feb 28, 2012 at 5:29 PM
Solved psu error ...mods close thread