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Teamviewer authentication failed

4 posts · originally from https://geek.digit.in/community/threads/teamviewer-authentication-failed.180518/

avichandana20000
avichandana20000 Original post #1
Jan 4, 2014 at 8:31 PM
I am trying to connect to a LAPTOP which is in Bangladesh through TEAMVIEWER 9. After giving ID and PASWORD it shows "authenticating" and then after a minute it shows "authentication rejected".

we are both having same version of teamviewer

what is the reason?
icebags
icebags #2
Jan 4, 2014 at 10:32 PM
try asking bangladeshi laptop to get connect ed from another nearby same network laptop ?
also try setting an inputted pass.
P
Nov 18, 2016 at 3:14 PM
Remote access

You can contact Teamviewer technical support for the same. Alternatively, if you want to try out something else for your remote access needs, you may try on premise R-HUB remote support servers. It provides a simple and easy to use interface and works well without any hassles.
B
Nov 18, 2016 at 6:06 PM
Faced a similar problem, some time back. If Teamviewer is installed in either of the systems remove it using Revo uninstaller and then without installing it try to connect. Also try using a small software like Ammyy Admin and see if it works or not.