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DIGIT-ARC / Bandwidth Wastage / Chit-Chat

Telecom Discussion (Jio | Airtel | Vi | BSNL)

5 posts · originally from https://geek.digit.in/community/threads/telecom-discussion-jio-airtel-vi-bsnl.209036/

TigerKing
TigerKing Original post #1
Nov 23, 2020 at 11:26 AM
Strange thing happened with Airtel sim. Active plan is ₹598, 1.5 GB per day.
Yesterday, I was syncing backup files to cloud storage and downloading some torrents. And data usage went beyond 1.5 GB.
I did not get any messages about 50% 90% data consumed. First I thought it was 10 GB extra benefit I was using so I checked with Airtel app.
But there was no 10 GB benefit, and 1.5 GB of data was unused. On same day I used ~14 GB data.
Today same situation, proper 4G speed around 3.5 MBps speed getting on computer via USB tethering with newly purchased POCO X3.
Do I need to worry?
TheSloth
TheSloth #2
Nov 23, 2020 at 12:20 PM
Yes. Talk to customer care if you are unable to see any active plans on App. They might charge you for all the data and balance might go in negative. This happened with me only once, long time back, my balance went nearly Rs.-100.
TigerKing
TigerKing #3
Nov 23, 2020 at 8:40 PM
TheSloth said:
Yes. Talk to customer care if you are unable to see any active plans on App. They might charge you for all the data and balance might go in negative. This happened with me only once, long time back, my balance went nearly Rs.-100.
Click to expand...
Now that 1.5 GB daily quota ended finally.
Almost consumed 10 GB data today (~25 GB in 2 days) before your reply.
Then while trying to reach customer care, I got msg about 50% data consumed. So not called customer care.
Let's see what happens tomorrow.
RumbaMon19
RumbaMon19 #4
Nov 23, 2020 at 11:52 PM
TheSloth said:
balance went nearly Rs.-100
Click to expand...

Just a small query, does the balance goes negative even on prepaid SIM?

As far as I know, they block my net even before I consume whole quota. Like I get 2gig/day but they stop at 1.85-1.95. gigs and they use to start giving out alerts about pack expiry 7days before. I use Airtel SIM .
TheSloth
TheSloth #5
Nov 24, 2020 at 11:22 AM
RumbaMon19 said:
Just a small query, does the balance goes negative even on prepaid SIM?

As far as I know, they block my net even before I consume whole quota. Like I get 2gig/day but they stop at 1.85-1.95. gigs and they use to start giving out alerts about pack expiry 7days before. I use Airtel SIM .
Click to expand...
Yes, that was a prepaid sim. But this was long time back when their back end application won't block internet service after few mins of exhausting the data and by the time it finds out internet data is over, they have already charged for the data, so the balance went in negative.
I am using VI now and they block the service once the balance is Rs.0.02, But I will never trust these guys and always call to customer care in case of queries like OP.