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guys i order a tv from infibeam.com and they want an id proof for verification ...what should i do . i think this is fraud ..also i am a student and i use my parents debit card ..please reply fast with suggestion thankxx
This is really urgent
Are you using cash on delivery option?
use proper thread title buddy.
If this even think its a fraud, then why going ahead with the deal? Just cancel the order?
Yeah why take risk just cancel the order ASAP or else it would be late if this is a fraud.
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i used sbi debit card please someone help me
i tried to call the number given in infibeam but it was someone else numbers ... i send three emails today they said they will rply in 2 business day....please someone help me its no like 5k its 24k hanging in hand of infibeam
i tried to call the number given in infibeam but it was someone else numbers ... i send three emails today they said they will rply in 2 business day....please someone help me its no like 5k its 24k hanging in hand of infibeam
you made the payment already ???!!!!!
So let me get this straight.
You used your "parents" DC, to buy a TV *online* without having *any* prior knowledge of the seller, and that too an amount of 24K?
You deserve any risk that comes along with it. -_-
Good luck.
You used your "parents" DC, to buy a TV *online* without having *any* prior knowledge of the seller, and that too an amount of 24K?
You deserve any risk that comes along with it. -_-
Good luck.
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yes i paid them
I think they are asking the ID proof for verifying the debit card.. do your parents know that you used their DC?
Maybe your Parents complained to the Bank about the unaware transaction , and this was a reaction to it ?
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Why the hell you guys are scaring him.
If the order is of your name, show the delivery guys any id proof like school/college id, admit cards etc.
If the order is of your name, show the delivery guys any id proof like school/college id, admit cards etc.
Stop freaking out the guy. But to be short you are insane that you used your parents dc with out there permission and that to buy a 24k tv it could have been better if you would have asked them for once.
yeah.stop scaring him.
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i asked them and they are sitting behind me when i ordered the tv ...and they wont send tv until i gave them id proof because the gateway which i dont know its ccavenue or something stoped the payment and when i give the id proof then they will ship it
can u help me guys please ...i am cmmnting every post in infibeam facebook page for refund ..please i am begging to all of you who are in thinkdigit forum to help a person ..please cmmnt in my cmmnt and cmmnt on post about my refund and like it please ...i am dying here ...please tell every thinksigit forum user to cmmnt on it to give refund thankxx
can u help me guys please ...i am cmmnting every post in infibeam facebook page for refund ..please i am begging to all of you who are in thinkdigit forum to help a person ..please cmmnt in my cmmnt and cmmnt on post about my refund and like it please ...i am dying here ...please tell every thinksigit forum user to cmmnt on it to give refund thankxx
you want TV or Just Refund ?
why don't you just call their customer care number?
why don't you just call their customer care number?
You can do 3 things
>send your id card and get your tv
>call their customer care and cancel the order
>Stop panicking seriously,its your money.
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they want id of user of debit card which i used...i tried to call but their is cross connection call goes to someone else ..i want refund ...please all of you help me and cmmnt in infi fb page please
what if they eat my money .thats y i am panicking....24 on the line and i am on the edge of hill
what if they eat my money .thats y i am panicking....24 on the line and i am on the edge of hill
These three are your only option choose any one of these.
Actually, don't send your own ID. Answer these questions first,
1. The account you used on Infibeam, is it your account or in the name of your parent whose card you used?
2. The payment gateway has probably flagged your transaction as possible fraud. To unflag it, send the ID of the parent who the card belongs to, write a mail and state that you are their child and you used their card to order a TV at the address of your house. Also mention your parent's contact number and your contact number in case they need verification.
Also, calm down. Your parents know you have ordered so why the panic? Since you have done a transaction on Infibeam, which a reputable site, you will get your product. Payment gateways(CCAvenue) have automatic fraud detection tools in place which sometimes catches innocent orders as well. Chill out and send them a mail explaining what's happened.
1. The account you used on Infibeam, is it your account or in the name of your parent whose card you used?
2. The payment gateway has probably flagged your transaction as possible fraud. To unflag it, send the ID of the parent who the card belongs to, write a mail and state that you are their child and you used their card to order a TV at the address of your house. Also mention your parent's contact number and your contact number in case they need verification.
Also, calm down. Your parents know you have ordered so why the panic? Since you have done a transaction on Infibeam, which a reputable site, you will get your product. Payment gateways(CCAvenue) have automatic fraud detection tools in place which sometimes catches innocent orders as well. Chill out and send them a mail explaining what's happened.
Listen , there is no way the money will be lost.So Keep patience and calm.
^yes , it's pretty much flagged as a fraud transaction.
^yes , it's pretty much flagged as a fraud transaction.
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r u sure that the gateway is ccavenue used by infibeam...because i dont know...i used my account and for payment i used my parents debit card....all of u r sure infibeam is reputable site ....please can all of take 5 min and cmmnt on infibeam facebook post which i cmmnted ....because i am dying inside
take the case to high court if they steal your money find a good lawyer too (30-40k)
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high court r u making fun of me...i just want suggestions and please cmmnt on facebook post
What else suggestion would you need?
share the facebook post here.
Have you e-mailed them yet? Facebook is not customer support. Mail their customer care now.
If the payment has been done successfully on Infibeam , let th'm know that you are filing a complaint in Consumer court if they continue to harras you.
If the payment has not been cleared successfully , then ask your parents to talk to the bank.
If the payment has not been cleared successfully , then ask your parents to talk to the bank.
your money is safe. just send the ID of the parent to infibeam who the card belongs to and write a mail and state that you are their child and you used their card to order a TV at the address of your house.
infibeam is a good reputed site. it is not a fraud website.
just cool down yourself.
infibeam is a good reputed site. it is not a fraud website.
just cool down yourself.
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no dude this not troll after i ordered the tv i want a walk mount so i posted on it
*m.facebook.com/107629433911/timeline/story?ut=69&hash=5098518532694719330&wstart=0&wend=1383289199&pagefilter=1&ustart&refid=17
*m.facebook.com/photo.php?fbid=10152524565953912&id=107629433911&set=a.165445548911.118895.107629433911&_rdr#10152525978343912
i am cmmnting on all of their post because they dont let me post ...i also send them e mail 2 days ago for refund but no reply
*m.facebook.com/107629433911/timeline/story?ut=69&hash=5098518532694719330&wstart=0&wend=1383289199&pagefilter=1&ustart&refid=17
*m.facebook.com/photo.php?fbid=10152524565953912&id=107629433911&set=a.165445548911.118895.107629433911&_rdr#10152525978343912
i am cmmnting on all of their post because they dont let me post ...i also send them e mail 2 days ago for refund but no reply
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they email me today
Dear Customer,
Thank you for writing to us. We are happy to assist you with your query.
We have received the cancellation and refund request from your last email and have transferred the request to the concerned department. We will have a response for you soon. Please give us time for revert.
I believe this information will be helpful to you.
Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call 079-40260260 (Our 24×7 phone support) for instant help.
Thanks and regards,
Ruth Ekka Infibeam Customer Service
Thank you for shopping with us! You can contact us anytime using Infibeam.com: Online Shopping for Mobiles, Books, Tablets, Gifts & more in India
should i wait for their next email or do something
Dear Customer,
Thank you for writing to us. We are happy to assist you with your query.
We have received the cancellation and refund request from your last email and have transferred the request to the concerned department. We will have a response for you soon. Please give us time for revert.
I believe this information will be helpful to you.
Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call 079-40260260 (Our 24×7 phone support) for instant help.
Thanks and regards,
Ruth Ekka Infibeam Customer Service
Thank you for shopping with us! You can contact us anytime using Infibeam.com: Online Shopping for Mobiles, Books, Tablets, Gifts & more in India
should i wait for their next email or do something
I meant consumer court...and that too in worst condition..how was that "fun" of you? and the 30k was the amount you had payed therefore i was suggesting consumer court 
Some times issue is needed to be settled out by the elders and in your case they are your parents so speak to them regarding this and also tell them that you feel it is a kind if fraud. By the way any email regarding shipping or the status of the tv.
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they email me today ...i think i should wait ...what all of ur suggestions
Wait a bit is what I suggest.
yes dude wait for a while
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please dont close this thread until it get resolved
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thankx guys. they cancel my order and said refund will come in 5 to 6 bussiness day