My TP-LINK modem was struck by lightening yday. and now it is not connecting to internet. i have another modem (teracom), it is connecting fine in the same DSL line. My modem is under warranty. So when i talked with customer care person, he told me courier the device to mumbai. I want know why it doesnt have any service centers in kerala? will i get warranty, if it was struck by lightening?
Defects by lightning is not covered under warranty. So do not mention it. Just send it to their service center. No idea about service center in kerala.
Check this: *www.tp-link.in/support/rma/
thanks for the information..
Re: TP link service centers in Kerala. follow up - Tplink Service is very good.
i sent my modem (which was hit by lightening) to Mumbai. i thought they will just sent a modem. But to my surprise i got the whole thing; a brand new modem with all the accessories. like WD the after sale service is very good. Other companies should learn from these companies.
Re: TP link service centers in Kerala. follow up - Tplink Service is very good.
to which address did u send the modem.
Commercial Office:
401, Peninsula heights, C.D. Barfiwala road,
Juhu lane, Besides BMW showroom,
Andheri (West), Mumbai- 400058.
is it above one?
or
is it this ?
Address:
Ground Floor, Luthria House, Opp. Shailesh Industrial Estate, Near Model Co-op Bank, Sativali Main Road, Vasai Road (East) Maharashtra - 401 208.
