DIGIT-ARC read-only archive · snapshot: July 23, 2026

Transcend customer care?

3 posts · originally from https://geek.digit.in/community/threads/transcend-customer-care.176411/

M
mnnueltuttu Original post #1
Jul 31, 2013 at 6:44 AM
Hi friends,

I have bought transcend MP3 player with 8gb memory.It is bought from local market and it claims to have 2year warranty and on the site i have registered the product which says that i have warranty till mid of 2014.
Now the product has stopped working i mean it doesn't even switch on.

I have contacted the local store and they said i have to send the product directly to transcend.I have checked for their address or at least a contact number but they have not mentioned any of it on their site.I tried to call up the ACCEL which provided transcend service few years ago they also said i have to send the product by mail to transecnd so please if any of you know details for this please replay me .Even a working phone number is more than enough.
A
Jul 31, 2013 at 8:07 PM
Best idea is submit your case here

Welcome to the Transcend Info Website

Ping me back if you need any help.I will be happy to help you :)
I have a very good experience with transcend customer care.They reply for sure within 24 hours with appropriate answer

Go ahead and submit your case
R
riyaz #3
Aug 8, 2013 at 6:31 PM
View attachment 11651
See if this helps. Got it through Transcend CS Taiwan when inquired about ASS for my external HDD.