DIGIT-ARC read-only archive · snapshot: July 23, 2026

Transcend's Liftime warranty ?

8 posts · originally from https://geek.digit.in/community/threads/transcends-liftime-warranty.123044/

Faun
Faun Original post #1
Dec 5, 2009 at 3:03 PM
It just happened that my RAM died and when I asked the dealer to replace it, he said that the warranty of 3 years is over. I said it is written that the product has lifetime warranty. He told me that it is not so.

So we consumers are duped by Transcend Lifetime Warranty bullshIt?:neutral:

Anybody got their Transcend RAM replaced after more than 3 years ?
Faun
Faun #2
Dec 7, 2009 at 1:56 AM
Bump......
Krow
Krow #3
Dec 7, 2009 at 2:22 AM
It just happened that my RAM died and when I asked the dealer to replace it, he said that the warranty of 3 years is over. I said it is written that the product has lifetime warranty. He told me that it is not so.

So we consumers are duped by Transcend Lifetime Warranty bullshIt?:neutral:

Anybody got their Transcend RAM replaced after more than 3 years ?
This I'm afraid is a very shady term coined by some manufacturers. The lifetime is the lifetime of the product as stated by the manufacturer. Seems it is three years in this case. Really, this is daylight duping. :x
Faun
Faun #4
Dec 7, 2009 at 5:45 AM
sh!t :(

Transcend just lost some rep from a loyal customer.
infra_red_dude
Dec 7, 2009 at 8:41 AM
The lifetime of an electronic product is considered 3-5 years. So when somebody says Lifetime Warranty, confirm for how many years it is actually. Its not only Transcend but all manufacturers do so.
clmlbx
clmlbx #6
Dec 7, 2009 at 11:01 AM
ya it is, as in Case of pendrive it is 5 years.
NucleusKore
Dec 7, 2009 at 6:33 PM
Lifetime warranty refers to warranty for the natural lifespan of the product in question; many consumers misinterpret this as warranty for their lifetime ! Duration and terms of the warranty varies with the product. Personally I have found it VERY MISLEADING.

IDEA: I think Digit can tell us something about warranties in their upcoming issue :)
Krow
Krow #8
Dec 7, 2009 at 9:29 PM
That will anger their advertisers a lot. Let's see if freedom of expression and journalism are retained here. I remember reading a few odd references to this issue in some shady corners of the magazine sometimes, but let's have a full blown article on it. Great idea Neville Uncle. :)