K
Kindly Help me out of this.
Here's the sequence I've gone through.
1) I was copying outlook.pst to an external drive, got a cyclic redundancy error (I've been able to copy other files to this drive today so it appears the problem is specifically with the outlook.pst file). Note: Outlook 2003 runs just fine when I run the program, the only problem (thus far) is that I can't copy the outlook.pst file.
2) The ExpertsExchange advice was to then rename outlook.pst to old.pst (which I did), and then to find and run the Inbox Repair Tool (scanpst.exe) on the old.pst file (which I have now tried several times).
3) Each time I run scanpst.exe on old.pst I get 30% through the first phase when the error message appears that reads: "An unexpected error prevented access to this file. Use ScanDisk to check the disk for errors, and then try using the Inbox Repair tool again."
Since I use XP Home, am I right in understanding that the XP Home version of ScanDisk is to run chkdsk? If so, I have already done this and found no errors. So what do I do now?
Thank You
Kunal Mehta
Here's the sequence I've gone through.
1) I was copying outlook.pst to an external drive, got a cyclic redundancy error (I've been able to copy other files to this drive today so it appears the problem is specifically with the outlook.pst file). Note: Outlook 2003 runs just fine when I run the program, the only problem (thus far) is that I can't copy the outlook.pst file.
2) The ExpertsExchange advice was to then rename outlook.pst to old.pst (which I did), and then to find and run the Inbox Repair Tool (scanpst.exe) on the old.pst file (which I have now tried several times).
3) Each time I run scanpst.exe on old.pst I get 30% through the first phase when the error message appears that reads: "An unexpected error prevented access to this file. Use ScanDisk to check the disk for errors, and then try using the Inbox Repair tool again."
Since I use XP Home, am I right in understanding that the XP Home version of ScanDisk is to run chkdsk? If so, I have already done this and found no errors. So what do I do now?
Thank You
Kunal Mehta