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Unbelievable service by BenQ and Seagate

5 posts · originally from https://geek.digit.in/community/threads/unbelievable-service-by-benq-and-seagate.161554/

A_ashish_A
A_ashish_A Original post #1
Aug 11, 2012 at 1:52 PM
Last month my cousin's external seagate 500gb hard disc stopped working. It was out of warranty. He took it to seagate srvice centre and to my surprise they provided him a new 500gb go flex hard disc. My cousin told me that it was matter of good luck that his dead hard disk was replaced with a new one. Anyway last week his benq e2200hd moniter also died. It was around 3yrs old and obviously out of any kind of guaranty or warranty. He took them to benq guys and they told that if company approves may be he will get a new moniter within a week..and today a brand new moniter has been delivered to him :O I mean how is it possible that companies replace dead out of warranty/guaranty products with new ones. Chance can happen once but not twice.
CyberKID
Aug 11, 2012 at 5:14 PM
Re: Unbelievable service

may be it's his luck.
d6bmg
d6bmg #3
Aug 11, 2012 at 5:59 PM
Re: Unbelievable service

About HDD: Registration of buying date was after the date of original buying date.
About Monitor: Same thing.
Flash
Flash #4
Aug 11, 2012 at 6:20 PM
Re: Unbelievable service

About HDD: Registration of buying date was after the date of original buying date.
About Monitor: Same thing.

Possible.
@OP: Companies respect customers, but not all. Its purely the sheer luck.
Renny
Renny #5
Aug 18, 2012 at 11:46 PM
Re: Unbelievable service

Its pure luck dude. Some people with valid warranty itself don't even get new replacements :D