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Wacom Bamboo One - Pen buttons are not working

10 posts · originally from https://geek.digit.in/community/threads/wacom-bamboo-one-pen-buttons-are-not-working.181347/

Inceptionist
Inceptionist Original post #1
Feb 11, 2014 at 10:38 PM
Pen of Bamboo One tablet in question is working when moving the cursor around.

But as soon as I click a button, right click menu gets displayed. No matter which button I'm pressing, it shows only the right click menu.

It has been working fine for almost 8 months, this is the first time I'm facing any issue.

Any help?
Vyom
Vyom #2
Feb 11, 2014 at 10:56 PM
Hardware issue.. of course?
Inceptionist
Feb 12, 2014 at 6:13 AM
Seems like it.

Tried updating the drivers and all the basic troubleshooting.

I'll have to contact Wacom then.

Is product registration necessary for ASS?
Inceptionist
Feb 12, 2014 at 10:12 PM
You should've registered earlier. Warranty is for 1 year.
When did you bought it?

June 2013.

Called the CC and then replied to their email with details.
Gollum
Gollum #6
Feb 13, 2014 at 2:28 AM
did u even go to wacom properties? there are different settings for button action.
Inceptionist
Feb 13, 2014 at 8:50 PM
Actually, the problems was faced by my sister first, when she used the tablet with her laptop. I tried it on my PC without any drivers installed or without changing any settings. But I'm also facing the same issue.
Gollum
Gollum #8
Feb 13, 2014 at 8:57 PM
Actually, the problems was faced by my sister first, when she used the tablet with her laptop. I tried it on my PC without any drivers installed or without changing any settings. But I'm also facing the same issue.

you have to instaqll the latest drivers for the tablet.
Inceptionist
Feb 14, 2014 at 9:42 PM
No change after installing latest drivers.
Also, the movement of cursor is jerky as well.

Where is Wacom's service centre? I called them 2 days back and no reply from them except a confirmation email. I don't even know where to check the ticket status.
C
Feb 26, 2014 at 9:51 PM
do check out the wacom setting and set to default and give a try..