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warranty claim doubt

5 posts · originally from https://geek.digit.in/community/threads/warranty-claim-doubt.147219/

kartikoli
kartikoli Original post #1
Oct 5, 2011 at 6:45 PM
can i claim sapphire GPU warranty through serial no. or do i need a bill for it in india

MOD's please move this thread to correct section if its in a wrong section
R
Oct 5, 2011 at 6:54 PM
Although I never warranted any Sapphire product before, but I think the bill is very important as it shows the proof of your purchase.
abhinavmail1
Oct 5, 2011 at 7:05 PM
It depends upon vendor from whom you purchased. I had got faulty HDD from smcinternational and they did the RMA without providing original bill(i had lost the bill).i had just given the invoice number which i remembered.
kartikoli
Oct 6, 2011 at 6:12 AM
ok so the bill is needed for sure
The Sorcerer
Oct 6, 2011 at 8:10 AM
They will ask if they cannot find the required details. If that doesn't work, you can send an email to Sapphire and see if they can send an authorisation letter for the distri/service centre. If it doesn't violate any T&C, it should be an issue.