Warranty for prod. bought from ITWares

9 posts · originally from https://geek.digit.in/community/threads/warranty-for-prod-bought-from-itwares.101011/

guys..i had bought a PALIT HD4850 Sonic off ITWares last week and i am having HW issues with it and i want to get it replaced.
my Q is has anyone got their products replaced that were bought from ITWares?if yes how?should i contact Rahul or Palit or Ati?

tq

itwares said:
Q: How would be the procedure regarding Warranty on the products ?
A: All the products will come with the Manufacturer's Warranty, You can anytime visit the nearest Service Centre and avail the warranty on the products , We follow a 3 Day replacement policy on all the products i.e. if anything goes wrong within the first 3 days of the purchase we will be replacing the faulty products by the new ones.

so you didnt read about warranty claim and replacement before buying your product from them

*theitwares.com/faq.htm

Looks like you have to take it to the manufacturer service center to get it fixed under warranty, you have passed the deadline for a replacement though you can ask the person at itwares for more clarification

does Palit even have a service center in India?

RMN said:
does Palit even have a service center in India?

Look here;

*www.tirupati.net/about1.html

Tirupati is the distro of Palit in India.

oh yes...i just contacted Rahul.
tnx anyway.

Is he going to replace the card ???

no....he asked me to contact Tirupati and let him know if there is a prob.

so what happened in the end?how did the story end?where is the tirupati service center?how is their service? huh?huh?

well initially Tirupati was reluctant to provide service,they asked me to get it from the place where i bought.
i informed this to Rahul and he called them.
i went to tirupati but they said the prob was a SW issue so dint get it replaced.