DIGIT-ARC read-only archive · snapshot: July 23, 2026

Warranty Service: Retail CPUs Purchased New In Box

2 posts · originally from https://geek.digit.in/community/threads/warranty-service-retail-cpus-purchased-new-in-box.178129/

bssunilreddy
bssunilreddy Original post #1
Sep 28, 2013 at 5:38 PM
Hai TDF,

Warranty Service: Retail CPUs Purchased New In Box

Step 2 of 4 – What is Not Covered by Warranty?

AMD is not liable under warranty - if through testing and examination - it is AMD’s reasonable opinion that the alleged defect or malfunction of the CPU has been caused by misuse, neglect, improper installation, or testing.
Warranty service requires that only the processor be returned. Do not return the heat-sink & fan that was packaged with your processor. Upon receipt of the processor, AMD will inspect for mechanical damage, and test it.


Source for above is: Warranty Service: Retail CPUs Purchased New In Box
The Sorcerer
Sep 28, 2013 at 9:12 PM
Its a U.S. site. Most likely its case-to-case basis in India but I think you need to return the entire thing...