WD 1TB blue warranty problem

K

hey guys i recently bought a WD 1TB HDD locally that is from ludhiana . when i registered on wd website for warranty it showed only 94 days then i contacted wd support and they told me to send pics of invoice and HDD . i sent them i got a reply which says that they cannot give me warranty as the drive i bought is RMAed and Kindly contact the place of purchase for any warranty related issues. i am seriously shocked and tense too because i bought that drive with my hard earning money . so now they are asking that i shoud take it to the shop i bought from . here i am attaching the invoice and the screens of the reply i got from WD care

K

bump ......... anybody help is apperciated

S

You should always take invoice with Serial Number mentioned. Your best bet is to go to the shop and query/fight about it.
Tell them to give you a brand new one and this time get the serial number printed on invoice.

K

OKAY..........thnks for that bro.. will do it

kamal_saran said:
OKAY..........thnks for that bro.. will do it

First warn the shop, then go to Consume court, it won't cost you much.

K

tkin said:
First warn the shop, then go to Consume court, it won't cost you much.

contact the shop they accepted to change it to other one . submitted the HDD now waiting to get new onw . also can anyone confirm how much warranty WD blue 1tb carries is it 2 or 3 years :lol:

Never buy WD, fully faltu

kamal_saran said:
contact the shop they accepted to change it to other one . submitted the HDD now waiting to get new onw . also can anyone confirm how much warranty WD blue 1tb carries is it 2 or 3 years

3 afaik.

Gollum said:
Never buy WD, fully faltu

Why so?

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tkin said:
3 afaik.

Blue has only 2yrs warranty

S

WD Caviar Blue Non kit version = 2 yrs warranty [which is usually available]
"------------" Kit version = 3 yrs warranty [if your wd came with manual, cables, extras sealed in a box]

Thats what is written on WD site for India

K

okay so mine was just in a anti static bag so it have to had 2 years warranty

We only have the non-kite versions available. I have never seen a kit version with cables, etc, etc..

K

hey guys . they were not able to get wd blue from anywhere instead they were giving me wd green by saying that it is good than blue and they sell it like hot cakes . so its better than that. but i refused and they give back my money . so again i wanna buy a hdd 1 tb . which one to buy .. budget 3700

N

WD green will save you power (less bill) , blue is standard, red is if you want to use as NAS drive, black is for gaming as it provide high speed and reliability.

S

Good you didnt take green one. Blue is better than green and black is better than blue. If you cant find WD caviar blue then take Seagate Barracuda 1 TB. OR get WD Caviar Blue 1 TB online. It will cost a couple hundred more though

kamal_saran said:
hey guys . they were not able to get wd blue from anywhere instead they were giving me wd green by saying that it is good than blue and they sell it like hot cakes . so its better than that. but i refused and they give back my money . so again i wanna buy a hdd 1 tb . which one to buy .. budget 3700

you could have bargained for wd black when they try to insist on green! better ask in as many as shops for blue 1tb.

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sniperz1 said:
Good you didnt take green one. Blue is better than green and black is better than blue. If you cant find WD caviar blue then take Seagate Barracuda 1 TB. OR get WD Caviar Blue 1 TB online. It will cost a couple hundred more though

the problem is that many who ordered blue got greens! that was snapdeal though. i read it somewhere here in tdf itself.

K

how's the ASS of seagate .... if its good then i will get a 1 tb

also there's lot of gossip about seagate HDD's failing can u shed some light on this

K

kamal_saran said:
how's the ASS of seagate .... if its good then i will get a 1 tb also there's lot of gossip about seagate HDD's failing can u shed some light on this

bit late to reply i know but here goes
seagate ASS is bad,WD's is better apparently
btw i suggest you try Akosha to get that RMA done

K

kkn13 said:
bit late to reply i know but here goes
seagate ASS is bad,WD's is better apparently
btw i suggest you try Akosha to get that RMA done

thanks for response bro but i already took back my money and gave them my hard drive
.. thinking about getting a ext. now

Check snapdeal, they had WD Elements 1TB for around 3.8k.

K

saswat23 said:
Check snapdeal, they had WD Elements 1TB for around 3.8k.

elements series is really old,usb 2.0 etc
not worth it

who told you?
wd elements is same as the wd passport ultra but without the encryption and backup software.

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WD Elements

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WD Passport Ultra