WD Blue Drive RMA query

6 posts · originally from https://geek.digit.in/community/threads/wd-blue-drive-rma-query.176489/

I am having some issues with my WD Blue 500 GB drive

When I use WD Data Lifeguard Diagnostics, it shows a strange error Status Code 07 (I've attached screenshots)......... Can/should I send this drive for RMA? If yes, can anyone tell me the procedure?

*i.imgur.com/XKdNmDq.jpg

*i.imgur.com/DbFyMET.jpg

*i.imgur.com/AcgBFp5.jpg

Please help....

Bad sectors, I guess. Better back up your data and RMA it.

This thread should help if you're willing to wipeoff your whole drive and check the status again - *www.overclock.net/t/1341922/fixing-a-current-pending-sector-count

What's the procedure for RMA? And will they come and pick it up?

Hey @debarshi,when did you buy it?

Do an extended test. Hard disk has bad sectors. Better back up first, as a precaution.

Here's a result from HDTune (Can I locate that damaged sector?)

*i.imgur.com/1CEduzb.jpg

And if you're asking an extended test from WD utility, it failed (mentioned in the first post)

Can anyone tell me the proper procedure for RMAing it?

It is around 8 months old.

A little help would be appreciated