DIGIT-ARC read-only archive · snapshot: July 23, 2026

WD HDD Crashed In a month . They Wont recover data

5 posts · originally from https://geek.digit.in/community/threads/wd-hdd-crashed-in-a-month-they-wont-recover-data.183926/

Ayuclack
Ayuclack Original post #1
May 21, 2014 at 5:22 AM
I purchased a western Digital My passport Plus drive from Flipkart.I didn't used it much rather than taking frequent data backup. Now one day while using it ,it stopped responding so I tried closing the windows explorer but It didn't respond . After ending the process in windows explorer ,I opened My Computer there I the Icon of the HDD was only showing so I shut down my computer and unplugged the drive and rested it. The Drive wont respond at all . Few Min after plugin it it and It will show drive letter in my computer.

What to do guys as wd has told they wont do data recovery..
D
Dushie #2
May 21, 2014 at 11:53 AM
No manufacturer does that as far as i know. They would replace your drive under warranty free of cost. Also you can use 3rd party providers for data recovery, but if they open the drive it may void WD warranty, so its a tricky situation.
tkin
tkin #3
May 21, 2014 at 11:57 AM
I purchased a western Digital My passport Plus drive from Flipkart.I didn't used it much rather than taking frequent data backup. Now one day while using it ,it stopped responding so I tried closing the windows explorer but It didn't respond . After ending the process in windows explorer ,I opened My Computer there I the Icon of the HDD was only showing so I shut down my computer and unplugged the drive and rested it. The Drive wont respond at all . Few Min after plugin it it and It will show drive letter in my computer.

What to do guys as wd has told they wont do data recovery..
While hdd manufacturers give warranty for your drive, it does not cover the data stored in it. So its gone. If you want to get the data back contact data recovery services, which costs a lot and also voids your warranty.
nomad47
nomad47 #4
May 21, 2014 at 12:38 PM
You can try it in a Linux system. My Seagate external drive crashed and every time I clicked on it, it always asked to be formatted. Plugged it into a Linux system and was able to recover data from 2 partitions out of 3.
Ayuclack
May 21, 2014 at 7:08 PM
Let me try on a linux system then !!