Western Digital internal hard drive RMA

2010: Purchased new HDD from SMC. Sent me Green instead of Blue.
*i.imgur.com/YSQR16d.jpg

2011: Drive failed. RMA and was sent a 1TB Black.
*i.imgur.com/ehfPUtg.jpg

2013-14: Drive died again. RMA and was sent a 1TB Black (rectified) which too died shortly. RMA'd and was sent a 2TB Black (rectified).
*i.imgur.com/aEeqVHF.jpg

PS: paid ~2150 for the original HDD. Currently 2TB Black retails for 10k.

^^ congrats

another feather for WD.
you seriously should check your psu first as your hdd is failing not the first or second time that too including a black.

Wow congrats mate. You made a good profit :-D

rijinpk1 said:
^^ congrats another feather for WD.
you seriously should check your psu first as your hdd is failing not the first or second time that too including a black.

most likely PSU was the culprit. was using a crappy TechCom PSU. Now upgraded to VS450.

$hadow said:
Wow congrats mate. You made a good profit

yes. lol

Something tells me, the first time the Green drive was failed.. it was not without external (manual) force.

Well you are one lucky guy ... I am also planning to break some HDD's , thank God I bought WD

But WD is now shipping refurb drvies instead of new replacement. Isnt it?

My friend recently RMA'd his WD Blue 500GB, got 500GB Black but it was clearly mentioned as refurb drive.

saswat23 said:
But WD is now shipping refurb drvies instead of new replacement. Isnt it?

My friend recently RMA'd his WD Blue 500GB, got 500GB Black but it was clearly mentioned as refurb drive.

sent a 500gb blue with bad sectors and received a 500gb blue recertified

my 1st rma with WD....disappointed

nice sevice by WD :shock:

sam said:
most likely PSU was the culprit. was using a crappy TechCom PSU. Now upgraded to VS450.

good then

kARTechnology said:
sent a 500gb blue with bad sectors and received a 500gb blue recertified
my 1st rma with WD....disappointed

Way better than Seagate (Accel Frontline). You ship, they replace. no question asked.

But they are shipping recertified drives now.
@sam, did they send you a brand new drive or its also a recertified drive?

sam said:
Way better than Seagate (Accel Frontline). You ship, they replace. no question asked.

I was using cx430v2 and Windows 7 why did I get bad sectors? I created a 100gb o.s. And 10gb data ppartition and remaining was unallocated
Only billing/sales application like tally was used for 1 year

kARTechnology said:
I was using cx430v2 and Windows 7 why did I get bad sectors? I created a 100gb o.s. And 10gb data ppartition and remaining was unallocated
Only billing/sales application like tally was used for 1 year

From the beginning it made ticking noise when accessing something in rhythm with hdd led Light

saswat23 said:
But they are shipping recertified drives now.

maybe seagate too. in case of WD they explicitly mention it in the HDD itself that the drive is rectified.

saswat23 said:
@sam, did they send you a brand new drive or its also a recertified drive?

first RMA resulted in a new drive. after that all are rectified.

kARTechnology said:
I was using cx430v2 and Windows 7 why did I get bad sectors? I created a 100gb o.s. And 10gb data ppartition and remaining was unallocated
Only billing/sales application like tally was used for 1 year

kARTechnology said:
From the beginning it made ticking noise when accessing something in rhythm with hdd led Light

it depends on some amount of luck. sometimes a rectified drive may work for a long time whereas in other case it dies just the next day (like in my case).

Where is "recertified" mentioned on the HDD?

saswat23 said:
Where is "recertified" mentioned on the HDD?

Top right corner

sam said:
maybe seagate too. in case of WD they explicitly mention it in the HDD itself that the drive is rectified.

first RMA resulted in a new drive. after that all are rectified.

it depends on some amount of luck. sometimes a rectified drive may work for a long time whereas in other case it dies just the next day (like in my case).

I meant the clicking sound was from the 1st drive and not the replacement drive