DIGIT-ARC read-only archive · snapshot: July 23, 2026

Windows service not running for help ans support centre

6 posts · originally from https://geek.digit.in/community/threads/windows-service-not-running-for-help-ans-support-centre.102785/

sushan
sushan Original post #1
Nov 24, 2008 at 8:33 AM
i couldnot open help and support tab

it says windows cannot open helpctr.exe

when i try have system info,it dosnot open it says windows cannot open help n support becuse windows system is not running
i typed from services.msc from run tab,the help and support tab doesnot exist
i have installed help and support registry also it coulnot help
Services
Coulndot Start the Help and Support Service on local Computer
Error 1083:The excecutable program thath this service is configured to run in doesnot implement the service,.
when ilook into msonfig,it shows that this service is stopped

pls help me
debsuvra
Nov 24, 2008 at 8:39 AM
I hope you are using Windows XP. Try these first
To resolve this problem:-
Start>Run>type in: %systemroot%\pchealth\helpctr\binaries\HelpCtr.exe>Press Enter

Alternatively,
1.Open a CMD.EXE window.
2. Type the following command and press Enter.
REG ADD "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\HELPCTR.EXE" /VE /T REG_SZ /D "C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe" /F

If the file is missing, then open %systemroot%\inf folder and locate the
PCHealth.inf file (might show as PCHealth in Windows Explorer). Right-click the
file and choose "Install". Insert the XP CD when prompted.
sushan
sushan #3
Nov 24, 2008 at 9:54 AM
well,it might help
toofan
toofan #4
Nov 24, 2008 at 10:12 AM
*www.thinkdigit.com/forum/showthread.php?t=102688
ravi_9793
Nov 24, 2008 at 11:46 AM
This also may help you.
*support.microsoft.com/kb/888018
sushan
sushan #6
Nov 24, 2008 at 1:01 PM
well,frends,it didnot help me with your suggestions,i have tried and fixed the helpsvc error,but i copied the PC health folders from my office pc to my pc to pchealth folder,it showed help and support centre but the search tab is in active it doesnot search the typeed items,

pls help me

thanks guys special to toofan