wht u do is ask him for a dvd version...simple HAhahahahha.....
Just kidding.. one option is u can download it from if u r having a good bandwith speed..and insert the key that u got with the orginal while installation...This will make your copy original
MS doesn't hav customer support for this sort of thing???
there's a toll free no. i forgot..
you can contact them...and see if things can b done
regards