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Windows XP SP3 - not able to remove or install some programs

4 posts · originally from https://geek.digit.in/community/threads/windows-xp-sp3-not-able-to-remove-or-install-some-programs.172074/

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dabster Original post #1
Mar 29, 2013 at 9:32 AM
Seemingly this old rig had a spyware programs installed. All is clean now - but not able to install new programs.. and install some of them from add/remove programs - These programs include adobe reader 10 and autocad 2004 and some more programs.

I created new administrator user just to verify - but it doesn't seem to allow uninstalling these programs there also..
Also not able to install any new programs.. phew! it fails with 1718 windows errors - microsoft site tells to install installer servcice again - did that - no help its still same...

See attachement - no change /remove button for the administrator user..

untitled.JPG

Any help ?
thetechfreak
thetechfreak #2
Mar 29, 2013 at 9:55 AM
Its a virus problem. Do a scan using an updated AV.

Anyways to uninstall try using Revo Uninstaller :wink:
meetdilip
meetdilip #3
Mar 29, 2013 at 10:42 AM
Use a restore point and restore is well working date.
harshilsharma63
harshilsharma63 #4
Mar 29, 2013 at 11:06 AM
Scan your system with malwarebytes anti malware. If even that doesn't solve the problem, then you are better off performing a clean install rather than searching ghosts. Btw upgrading to windows 7 or 8 would be nice idea :)

Scan your system with malwarebytes anti malware. If even that doesn't solve the problem, then you are better off performing a clean install rather than searching ghosts. Btw upgrading to windows 7 or 8 would be nice idea :)