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WinXP doesn't shut down

3 posts · originally from https://geek.digit.in/community/threads/winxp-doesnt-shut-down.448/

navneeth_snr
navneeth_snr Original post #1
Aug 7, 2004 at 12:50 PM
Hi,

In my friend pc, Win xp does not shut down, It just restarts if we press shutdown. Anyone here to troubleshoot the problem.
S
sailendra #2
Aug 7, 2004 at 1:58 PM
WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING
*aumha.org/win5/a/shtdwnxp.php

Go through these MS KB articles:
Windows XP restarts unexpectedly or restarts when you shut down the computer
*support.microsoft.com/default.aspx?scid=kb;en-us;320299

Windows XP restarts when you try to shut down your computer
*support.microsoft.com/default.aspx?scid=kb;en-us;311806

Hope they are of help :)