Xolo Play Tegra Note-Service related help

3 posts · originally from https://geek.digit.in/community/threads/xolo-play-tegra-note-service-related-help.185771/

I took my Xolo Play Tegra Note tab to authorized service centre.
He said that water/sweat might have entered the microUSB port and he'll charge Rs.750
for replacing the port in spite of the product being within the warranty period.
But I use it in a normal way I and I don't think what he said is true.Kindly help me.

Send an email to their customer care department and tell them what your problem is-i think they might be able to help you out.

I've already sent email.They replied by telling me to take it to service centre.
But after I gave it to an authorised service centre,they changed the connector and gave me the tab after nearly a week.
It again went off and again they are taking more than a week to repair.Finally they told me that they had to get a chip from Bangalore and insert it.It seems that the charging port connected chip is slightly bent in shape.