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DIGIT-ARC / Hardware / Service and RMA watch

Zotac 560ti RMA

12 posts · originally from https://geek.digit.in/community/threads/zotac-560ti-rma.194608/

iittopper
iittopper Original post #1
Sep 8, 2015 at 7:06 PM
After 3 years of working great , my 560ti went kaput . Warranty was over last year but i remembered that i had filled the registration form for extended warrranty . The website says to register the GPU within 15 days , but i registered after 30 days . Also i filled the wrong S/N in the form .

I was sure that i would not be able to claim the extended warranty but decided to shoot an email to zotac customer representative .They decided to honour my warranty and gave me a replacement after 20 days . Highly satisfied with Aditya Infotech and Zotac Extended Warranty .
Faun
Faun #2
Sep 8, 2015 at 8:00 PM
Added Zotac in title. Add that to make it more meaningful without people guessing.
Nerevarine
Nerevarine #3
Sep 8, 2015 at 9:04 PM
Excellent, what replacement did they decide to give you ?
iittopper
iittopper #4
Sep 9, 2015 at 5:15 PM
Nerevarine said:
Excellent, what replacement did they decide to give you ?
Click to expand...

Same old 560ti :(

- - - Updated - - -

Looks like i posted to soon . Turns out the new GPU has serious heating problem as temperature reaches 100 degree C while gaming causing fps to go in 20's ( as EVGA precision reduce the GPU clock cycle to half when temp reach >99 degree) . Submitted it again today . Hope they give me a 660 /750ti .
topgear
topgear #5
Oct 3, 2015 at 8:38 AM
To whom did you send the e-mail. Can you share the e-mail id just for future reference. BTW, I think you could have the just fixed the heating issue by applying TiM.
bubusam13
bubusam13 #6
Dec 28, 2015 at 6:17 PM
please share me the mail ID of Aditya. After 2 months of waiting, they have replaced my Zotac GC with a faulty one. I need to mail them.
saswat23
saswat23 #7
Dec 30, 2015 at 12:09 AM
Aditya Infotech Corporate Office
icebags
icebags #8
Dec 30, 2015 at 1:31 AM
is that a new old stock 560ti or a refurb ?
dan4u
dan4u #9
Dec 30, 2015 at 2:56 AM
iittopper said:
Same old 560ti :(

- - - Updated - - -

Looks like i posted to soon . Turns out the new GPU has serious heating problem as temperature reaches 100 degree C while gaming causing fps to go in 20's ( as EVGA precision reduce the GPU clock cycle to half when temp reach >99 degree) . Submitted it again today . Hope they give me a 660 /750ti .
Click to expand...
so did you get it replaced?
iittopper
iittopper #10
Jan 22, 2016 at 9:44 PM
Yeah they replaced it . They give refurb GPU and not the new one . If you get any trouble just contact Zotac India . They are very responsive and helpful .
bubusam13
bubusam13 #11
Jan 23, 2016 at 11:40 PM
Please provide Zotac India contact details.