Zotac 560ti warranty problem

Guys need help . I bought Zotac 560ti ( g one edition ) on august 2012 . My GPU is now not working ( no display) .
I visited Aditya Infotec today and they said that your warranty is already over since warranty started from april 2012 ( he checked it through GPU serial no) and he said that warranty doesn't start from the day you bought but from the day of manufacture or something like that .
Cant i do anything from my side ?

shoot a mail at technical@zotac.com and ask them the exact warranty policy in india. according to the zotac usa website, they offer warranty from the date of purchase...

That is strange,Zotac is supposed to have a 2+3 year warranty, didnt u register ?

Nerevarine said:
That is strange,Zotac is supposed to have a 2+3 year warranty, didnt u register ?

No . I didn't knew about that and we have to register within 30 days of purchasing the gpu , so missed it .

^This is why we should read the manual.

Zotac service is provided by Digicare. Take it to them.

saswat23 said:
Zotac service is provided by Digicare. Take it to them.

Now its provided by aditya Infotech .

I have contacted Zotac through email . The have sent me email and asked me to give it to aditya infotech guys and i should receive a replacement . Going today , will update this thread .

iittopper said:
Now its provided by aditya Infotech .

I have contacted Zotac through email . The have sent me email and asked me to give it to aditya infotech guys and i should receive a replacement . Going today , will update this thread .

keep us updated. so these aditya infotech guys were lying. :evil:

give them a thrash after getting replacement.

rijinpk1 said:
keep us updated. so these aditya infotech guys were lying. give them a thrash after getting replacement.

No one knows he may require one more replacement in future then those guys wont give it ....

nikhilsharma007nikx said:
No one knows he may require one more replacement in future then those guys wont give it ....

he can always contact zotac. he will always get replacements. these guys deserves a thrashing.

rijinpk1 said:
he can always contact zotac. he will always get replacements. these guys deserves a thrashing.

True that, well people like these are common in Delhi and I guess you are not familiar to those.

nikhilsharma007nikx said:
True that, well people like these are common in Delhi and I guess you are not familiar to those.

yeah..i dont want to be too

They accepted my Card , didn't even asked for Invoice . Guess Zotac Email did the work . Let see when i get my card , thanks everyone

Hope you will get a GTX-660Ti in replacement.

saswat23 said:
Hope you will get a GTX-660Ti in replacement.

This ain't gonna happen.

Good to to know Zotac has changed from the past

Anyway, anyone wondering about Zotac's extended warranty here are the details :
Warranty Disclaimer: ZOTAC - It's time to play!

Called them today . they said it will take 3- month for RMA :O , i said that its too long , but he said that its the average time for RMA . Damn this people .

iittopper said:
Called them today . they said it will take 3- month for RMA :O , i said that its too long , but he said that its the average time for RMA . Damn this people .

hmm, but RMA are most of the time worth the time taken as they usually give better cards as replacement so you can buy a second-hand card for the time being.

iittopper said:
Called them today . they said it will take 3- month for RMA :O , i said that its too long , but he said that its the average time for RMA . Damn this people .

3 months!

WTH!! That's very very long.
Contact ZOTAC again, Aditya IT is playing with you.

saswat23 said:
3 months! WTH!! That's very very long.
Contact ZOTAC again, Aditya IT is playing with you.

I don't think so, but still try. It may help.

^^ Then why would RMA take so long? It must be hardly 1month.

Finally got my GPU . Thanks to everyone for their support . Overall i am satisfied with the service .

Edit - Same problem . Monitor going to power save mode :/ while intel HD graphic is working fine . Is it safe to assume that the problem is with PCI slot/mobo ?

Congrats

and about the issue test card again on a friends pc or test the motherboard slot with another gpu to make sure.

topgear said:
Congrats and about the issue test card again on a friends pc or test the motherboard slot with another gpu to make sure.

tested the gpu again at service centre . working Fine . Tested nvidia 8400gs , my pc is running fine . So i think motherboard is also fine . Must be PSU problem .