DIGIT-ARC read-only archive · snapshot: July 23, 2026
Allu Azad
Allu Azad Original post #1
Aug 1, 2015 at 7:26 PM
Company name: Zotac

Product (be exact): GT 240 1GB ddr5

Name of the distributor/service provider/dealer and location: Bought through Flipkart

Location: Kerala

Date of purchase: 23/04/2012

Description of problems faced and the incident:

Created RMA request on 08/06/2015. The card was faulty as PC was not booting when card was inserted.
Sent the card for RMA to Aditya Infotech Kochi.

After 2 months and a number of emails later they provided me with a card on 31/07/2015. It was also faulty. While trying to game PC shut down and wont boot when card is there. I checked it on another PC same result.

It looks like Zotac provided me with a faulty card to close my request. I had to email them a number of times to get them to give me a replacement. I have all the email copies. Sometimes they wont even reply for emails.

Sent an email siting this issue just now. Waiting for reply now.
iittopper
Aug 6, 2015 at 6:04 PM
Are you sure its not the PSU issue ? Similar thing happened with me , replacement card was giving same problem - no display , turn out it was the PSU fault .
Allu Azad
Aug 7, 2015 at 4:20 AM
PSU is kinda new. Seasonic 520W. Will check with another card when available.
Gollum
Gollum #6
Aug 7, 2015 at 5:20 AM
PSU is kinda new. Seasonic 520W. Will check with another card when available.

mate, buy a new card, sell the replacement card on OLX.
This way at least if your mobo slot is faulty, you will have a new card and a mobo
Allu Azad
Aug 16, 2015 at 6:55 PM
Received a replacement again. This one works.

Still it was a tiring RMA. Bad standards. Took more than 2 months.
saswat23
Aug 18, 2015 at 8:49 PM
2 months is very long indeed.
Gollum
Gollum #9
Aug 19, 2015 at 5:01 AM
Received a replacement again. This one works.

Still it was a tiring RMA. Bad standards. Took more than 2 months.
My first ever graphics card XFX 6600 Vanilla died due to bad earthing.
I got the card replaced in 1 week with a card that looked brand new but same model. Might be refurb
I sold that sh it along with my PC immediately :) to get new parts. CPU, RAM and MOBO
I am still using that same hardware to run win 7
Used XFX 9500GT from 2008 till now
Replaced with Zotac GT640